.svg)
.svg)
.svg)
.svg)
Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
1 min read
Qmatic handles the customer journey at futuristic IKEA store
IKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and a rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city...
2 min read
Qmatic Introduces Qmatic Cloud Appointments
Designed with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, resche...