Showing 181 - 190 of 194 news
Today customers are in control. The success of a company depends on how well it can live up to the customer expectations.
The annual global service design conference is being held 7-8 October and Qmatic is main sponsor.
The Great Experience 2014 conference for Qmatic clients and partners is taking place in Istanbul at the end of September.
Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution in their Bainbridge branch.
“I’m thrilled that this cutting-edge system was implemented as a model of customer service. This will provide immediate feedback from customers – positive or negative – and will serve as a key management tool for improving overall customer service and operational efficiencies” says Susana Martinez, Governor of New Mexico.
Qmatic survey exposes a disconnect between how retailers rate their performance and customer perceptions of actual service delivery
Mölndal, Sweden and Stuttgart, Germany, 12 MAY 2014.
With a strategic plan to develop face-to-face meetings and swift customer service the Spanish bank is developing 200 new agile branches.
Queuing Technology to Help Education Organizations Improve Staff Efficiency and Student Satisfaction
TUSCANY, ITALY
A major energy supplier has recently launched Qmatic’s Orchestra Solution in order to improve their overall customer experience as well as being able to retrieve statistics for a better customer understanding.