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Showing 181 - 190 of 194 news

• Qmatic speaks at global online Customer Experience summit

  21 September 2014 12:00

  Today customers are in control. The success of a company depends on how well it can live up to the customer expectations.

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• Qmatic main sponsor at global Service Design conference in Stockholm, Sweden

  20 September 2014 12:00

  The annual global service design conference is being held 7-8 October and Qmatic is main sponsor.

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• Qmatic annual Great Experience conference – sold out

  19 September 2014 21:18

  The Great Experience 2014 conference for Qmatic clients and partners is taking place in Istanbul at the end of September.

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• Georgia DDS Improves Customer Experience in Bainbridge Branch

  09 September 2014 16:55

  Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution in their Bainbridge branch.

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• New Mexico Motor Vehicle Department (MVD) - halves waiting times, attains 95% customer satisfaction with Qmatic solutions.

  10 June 2014 11:33

  “I’m thrilled that this cutting-edge system was implemented as a model of customer service. This will provide immediate feedback from customers – positive or negative – and will serve as a key management tool for improving overall customer service and operational efficiencies” says Susana Martinez, Governor of New Mexico.

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• 82% of Retailers Believe they Provide a High Level of Customer Experience, but 72% of Consumers Disagree

  15 May 2014 09:51

  Qmatic survey exposes a disconnect between how retailers rate their performance and customer perceptions of actual service delivery

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• Swedish Qmatic and METO partner up for mass market entry in Europe, Australia and Canada

  13 May 2014 09:54

  Mölndal, Sweden and Stuttgart, Germany, 12 MAY 2014.

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• Improved quality service at Bankia as Qmatic rolls out 200 Solo installations throughout Spain.

  13 March 2014 09:58

  With a strategic plan to develop face-to-face meetings and swift customer service the Spanish bank is developing 200 new agile branches.

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• Academic & Collegiate Software Solutions Strikes Partnership with Qmatic Corporation to Enhance Student Self-Service

  13 February 2014 10:02

  Queuing Technology to Help Education Organizations Improve Staff Efficiency and Student Satisfaction

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• Qmatic’s Orchestra solution deployed within the energy sector in Italy

  12 February 2014 10:05

  TUSCANY, ITALY

  A major energy supplier has recently launched Qmatic’s Orchestra Solution in order to improve their overall customer experience as well as being able to retrieve statistics for a better customer understanding.

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