Qmatic help Mechanum to always focus on the customer

Mechanum leaves nothing to chance when it comes to service and customer experience.

Understanding what is best for the customer at every stage of the customer journey and adapting operations accordingly is what makes customers choose Mechanum for the next service as well. Qmatic Orchestra is facilitating the customer journey.

Read the full case study here (PDF, 497 kB)

About Mechanum

Mechanum is an authorized service provider in the car service and repair industry. It has six sites in Sweden and 220 employees.

close up of self service kiosk