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Showing 3 - 16 of 154 news
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The Department of Civil Affairs in Egypt Future-Proofs the Citizen Journey with Qmatic
Read moreThrough the implementation of Qmatic’s customer journey management solution, the Department of Civil Affairs will be able to decrease wait times and enhance the level of service to its clients in a secure manner, enabling greater efficiency for staff and management.
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Meet our new employee!
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Nevada DMV wait times drop 42 percent with QmaticRead moreIn an official statement, Nevada Department of Motor Vehicles stated that its wait times has dropped with 42 percent in 2019, despite a 22 percent increase in walk-ins. By using Qmatic’s industry-leading solutions, the department has greater flexibility and advanced reporting capabilities that enable the DMV to spot bottlenecks and other problems.
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Jon Hjertenstein Appointed Senior Vice President of Worldwide Channel Sales
Read moreRobert Ekström CEO of Qmatic, commented, "I am very pleased to welcome Jon to our team. He has extensive experience as a founder and CEO of different companies and his excellent business and client focus will serve us good. We are currently growing our significant channel business with more than 50% year over year and I am convinced that with Jon at the helm, we will continue this strong growth.”
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Meet our new employee Fatin
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Qmatic rolls out Qmatic Cloud Solutions in the United States, Mexico, and the NetherlandsRead moreToday, we are proud to announce that the first rollouts of Qmatic Cloud Solutions have been initiated. Clients in the United States, Mexico, and the Netherlands can now enjoy a tailored Customer Journey Management solution that suits their needs, all in one subscription.
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Qmatic provides Al Ahli Bank of Kuwait with industry-leading Self-Service Kiosks
Read moreThrough the implementation of Qmatic’s customer journey management solution, ABK will be able to decrease wait times and enhance the level of service to its clients in a secure manner, enabling greater efficiency for staff and management.
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Qmatic Introduces Next Generation of Touch Screen Self-service Kiosk
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The enhanced version of Qmatic Intro 8 is developed to improve fulfillment of customer needs throughout the customer journey. Qmatic Intro 8 does so by presenting different services - from appointment check-ins to simply providing a ticket to get in line. The kiosk’s broad range of use ultimately decreases wait times and increases customer satisfaction for a wide range of services, improving overall customer experience as well as staff efficiency.
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Qmatic hires Richard Gowin to its German office in Bocholt
Read moreRichard will replace Timur Citlak and will in his role as Sales and Business Development Executive focus on the retail sector. Richard has international experience and extensive consumer knowledge with previous experience from senior leadership positions in global software companies such as Reflexis and Automic Software and will with his expertise greatly strengthen Qmatic’s global team.
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Welcome Dixie!
