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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
2 min read
Qmatic Launches Qmatic Experience Cloud
Mölndal, Sweden – Qmatic, a global leader in reshaping connections between people and services, today announced the release of Qmatic Experience Cloud, a new multi-tenanted Software-as-a-Service (SaaS) platform for Customer Journey Management. Qmatic Experience Cloud makes Qmatic's full range of sol...
2 min read
Meet Annette, Software Developer
Annette Bollmann, Software Developer in Professional Services Team Joined Qmatic: September 2010, so 11 years + at the time of writing this. Office: Qmatic UK Meet Annette and get an insight into what a regular day in her role can look like as well as what is important in a workplace for her. What a...
1 min read
Qmatic sponsors Special Olympics USA Games
Mölndal, Sweden - Qmatic, a global leader in reshaping connections between people and services, today announced its sponsorship of the Special Olympics USA Games. The Games take place in Orlando, Florida, from June 5-12, 2022 and unite more than 5,500 athletes and coaches from all 50 states and the ...
1 min read
Meet Javier, Sales and Marketing Manager
Meet Javier and get an insight into what a regular day in his role can look like as well as what is important in a workplace for him. Javier Medina, Sales, and Marketing Manager Joined Qmatic: 2011. Location: Qmatic Spain, MadridWhat is your name and job title here at Qmatic? Javier Medina and my jo...
2 min read
Meet Anders, Software Developer
Anders Andreasson, Software Developer Joined Qmatic: First time was 2012-2019 and then joined again in 2021. Office: HQ in Mölndal, Sweden Meet Anders and get an insight in how a regular day in his role can look like as well as what is important in a workplace for him. What is your name and job titl...
2 min read
Qmatic + Salesforce
Qmatic’s customers using Qmatic cloud-based Customer Journey Management solution can now benefit from a unified platform to manage pre-booked appointments, branch visits and queues. Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced it has launched Qmatic Custo...
1 min read
Qmatic gets new visual identity and updated brand platform
Mölndal, Sweden– Based on the industry's longest history, Qmatic continues to innovate. Therefore, the visual identity and the brand platform also need to be developed so that they align with what the company stands for. On February 24, Qmatic's new visual identity will be unveiled for the first tim...
1 min read
Qmatic Statement on Log4j Vulnerability (CVE-2021-44228 & CVE-2021-45046)
Qmatic is fully aware of CVE-2021-44228 and CVE-2021-45046, referred to as Apache Log4j vulnerability in the Apache Log4j 2 Core library. We are working actively to fully assess the impacts across all Qmatic products and services that may be potentially impacted and will continually provide informat...
1 min read
Qmatic Attends VA Healthcare Summit 2021 in Washington D.C
Qmatic will attend the 15th annual IDGA's Veterans Affairs (VA) Healthcare Summit 2021 in Washington D.C from October 27-29. IDGA's VA Healthcare Summit hosts over 350+ attendees from the VA, government, private health, military, and academia to learn, share, and connect with partners across the VA ...