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3 min read
How to improve appointment management with resource pools
Managing multiple appointments has always been a complex challenge for service providers. For many years, we at Qmatic have identified and removed friction from the appointment process. In this article, I'll explain an important feature that will make it easier for you to reserve resources such as s...
2 min read
The importance of stability and safety in a COVID-19 vaccine scheduling solution
When you decide to put part of your vaccination operation in the hands of an external software provider, you need a reliable system. This article will describe the importance of stability and safety of a COVID-19 scheduling solution from a software developers' perspective. When developing software, ...
2 min read
Why and how to choose a COVID-19 vaccine scheduling solution?
Currently, in my role as a Healthcare Practice Lead, my focus is on implementing COVID-19 vaccine scheduling solutions. The ability to have a real impact on lives through our solutions is something I take a lot of pride in, and in this article, I'll clarify why and how you can choose a solution to i...
2 min read
What is a COVID-19 vaccine scheduling solution?
As a patient flow management specialist, my job is to help our clients improve their patient and staff experience by using patient flow management techniques. In this article, I'll describe what a COVID-19 vaccination scheduling solution is and how it fulfills patient and healthcare providers curren...
2 min read
How to maintain social distancing when reopening government offices
During the past year, government offices around the world have closed down many of their services to the public. With vaccinations taking place, public offices should be able to reopen, but with a backlog of cancelled visits, the demands on their services will be bigger than ever. Here I will tell y...
2 min read
Arrival management: Moving visitors from online to an in-person visit
In this article, I describe what arrival management is and how you can use it to move your visitors seamlessly from an online experience to an in-person visit. At the end of the article, you can download a guide about appointment management where you can learn even more about the solutions. There ar...
2 min read
Patient flow management tips for vaccination programs
Many countries have started administering COVID-19 vaccines for the priority groups, and soon this will be extended to the rest of the population. Many vaccine providers are dealing with a large number of people every day. As well as making sure everything goes smoothly, they also need to make sure ...
2 min read
Queue management systems in hospitals
When visiting healthcare facilities, patients are generally worried, stressed, and sometimes even in pain. Therefore, hospitals need to create a comfortable environment. In this article, I've shared my recommendations on what to consider when you want to improve the patient experience.Healthcare fac...