Companies That Use Qmatic
Have The Proof

32%

Staff productivity improvement

A leading retail bank

51%

Faster patient turnaround time

A blood laboratory chain

66%

Reduction in total serving time

A major city council

26%

Increase in contract sales volume

A global telecom/wireless retailer

The Leading Customer Journey Management System

Qmatic is the global leader in customer journey management. We invented the concept in 1981 and have remained committed to innovating world-class technology solutions that create great experiences for customers, patients, citizens and the staff who serve them.

Create a Great Customer Journey!

Qmatic Brings It
All Together

The quality of your customer journey impacts every part of your business. Qmatic engineers integrated software, hardware, and analytics solutions that create remarkable experiences from the first point of engagement and keep your people in go.

This is how we do it

News

Qmatic Blog

  • A New Year’s Letter from Qmatic President & CEO, Robert Ekström

    Qmatic President and CEO Robert Ekström reflects on 2016 and Qmatic's priorities in 2017 to provide innovations that meet real needs for our customers across the globe. 

  • The One Thing You Can Do To Improve Your Store This Holiday Season

    The holidays are an incredibly busy time of year. For many people, it means additional year-end work responsibilities, special events, time with family and friends, and a longer-than-usual shopping list. And most of us don’t have the luxury (or foresight) to schedule a day off to knock out all of our tasks at once during a slower day in the middle of the week.