The Qmatic Team
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Qmatic Appoints Peter Lundqvist as new CMO
“Peter brings extraordinary business and marketing leadership to Qmatic in an exciting time. We are gearing up to meet the opportunities for growth based on the needs we see globally. Peter’s insight and knowledge will help us elevate the Qmatic brand even further,” Qmatic CEO Robert Ekstrom comment...
May 12, 2017
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US West Coast lab chooses Qmatic to help reduce patient wait times
“This contract followed a successful Qmatic installation at the one of the other labs in the network 6 months ago. The lab staff and management were very happy with the reduced patient wait times”, says Paul Páez, Enterprise Healthcare Account Executive, Qmatic US. The solution, Qmatic Orchestra Cus...
April 19, 2017
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PennDOT has implemented Qmatics Orchestra system
With more than 1,000 employees, PennDOT manages the issuance of more than 8.9 million driver’s licenses and the registration of more than 11.9 million motor vehicles each year. PennDOT Secretary Leslie Richards quickly recognized the state's need to reduce wait times, and allow citizens to have more...
April 07, 2017
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Qmatic help Clark County Building Services keep business growing and citizens moving
With construction projected to grow and major projects such as the $350 million MGM-AEG arena and Genting Berhad’s $4 billion Resorts Word Las Vegas moving forward, this is a busy high traffic building. Due to complex and varied needs, 90% of customers require assistance from a minimum of four works...
March 15, 2017
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Qmatic Orchestra helps Washington DC’s Department of Consumer and Regulatory Affairs (DCRA) improve permitting process
Recently, the District’s DCRA unveiled a series of changes and releases to make the process of acquiring a building permit more convenient, and we are proud to announce that Qmatic Orchestra is a part of the solutions. The D.C. DCRA now has a new online system to help homeowners and developers get p...
February 22, 2017
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UAE Ministry of Health and Prevention invites Qmatic to present its solutions at Arab Health, MEA’s largest healthcare trade show
The show, with over 4 400 exhibitors from over 70 countries, is expected to draw 115 000 visitors. Thirty-eight countries have their own pavilions, and Qmatic has been invited to present its solutions at the Ministry of Health and Prevention’s booth at the Dubai International Exhibition and Conventi...
February 01, 2017
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Qmatic strengthens presence in Europe - New partner in Malta
Representatives from JCS attended Qmatic’s annual conference GEX in Barcelona where they participated in sharing experiences and insights in customer journey management technology. They learned more about Qmatic and strengthened their position in order to roll out queuing solutions. Why did you choo...
November 30, 2016
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Beepsend and Qmatic Partner to Optimize the Customer Journey Experience
Across all targeted industries, including retail, banking, healthcare and the public sector, integrating SMS services results in shorter queue times and increased customer satisfaction. Visitors can book appointments in advance, check-in via an onsite kiosk, and receive communications and alerts via...
November 22, 2016
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New CEO Robert Ekström Takes Helm at Qmatic
Mölndal, Sweden - Qmatic, a global leader in enterprise customer journey solutions, announced today Robert Ekström as the company’s CEO. Ekström is a proven leader who has held leading roles in growth-oriented, product-driven corporations. Qmatic helps public and private sector clients in over 120 c...
September 23, 2016