.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
The Qmatic Team
1 min read
Beepsend and Qmatic Partner to Optimize the Customer Journey Experience
Across all targeted industries, including retail, banking, healthcare and the public sector, integrating SMS services results in shorter queue times and increased customer satisfaction. Visitors can book appointments in advance, check-in via an onsite kiosk, and receive communications and alerts via...
1 min read
New CEO Robert Ekström Takes Helm at Qmatic
Mölndal, Sweden - Qmatic, a global leader in enterprise customer journey solutions, announced today Robert Ekström as the company’s CEO. Ekström is a proven leader who has held leading roles in growth-oriented, product-driven corporations. Qmatic helps public and private sector clients in over 120 c...
1 min read
Qmatic Expands Global Reach with Acquisition of Belgian Company PresaCity
Mölndal, Sweden - Qmatic, a global leader in customer journey technology and insights, announced today it has acquired Belgium-based PresaCity from PRESA. PresaCity managed over 350 Qmatic installations in Belgium and Luxembourg that provide increased customer satisfaction and operational efficiency...
2 min read
Qmatic Names Jacqueline Rushin as Head of Operations for Growing U.S. Business
Atlanta, USA - Qmatic, a global leader in customer journey technology and insights, has named Jacqueline Rushin as the head of operations for Qmatic - U.S. The appointment reflects the company’s continued strategic focus on expanding its presence in North America as well as the evolution of Orchestr...
0 min read
Qmatic – Virtual System Supplier Company of the Year!
Some of the Qmatic UK team receiving Company of the Year Award Having been previously named Top 20 Exhibitor and Virtual System Supplier of the Month by Business and Industry Today, Qmatic are very proud to have been given this honour. “We’re delighted to have received this title, it is a true refle...
2 min read
Qmatic’s Customer Journey Platform Integrates Humanoid Robot to Serve Customers and Improve the Customer Experience in New Elisa Flagship Store
Mölndal, Sweden – Qmatic, a global leader in customer journey technology and insights and Elisa, a telecommunication, ICT and online service provider, today announced the first use of a humanoid robot as part of an integrated customer journey platform to serve customers in an active retail environme...
2 min read
Qmatic Introduces Industry’s First Integrated Mobile Queue Management and Gamification App
Qmatic today announced the release of its new integrated queue management app, Myfunwait. Developed in conjunction with Sticky Beat, a digital experience agency, the app is the first to integrate gamification with real-time queue management and showcases Qmatic’s expertise in translating passive wai...
0 min read
Qmatic Solo WiFi – the standalone and wireless queue management solution
No software or pc required. It’s all run from the Qmatic self-service kiosk. Quick and easy installation. Flexibility – No wiring needed. Plug and play. Runs on its own WiFi network. Workforce Mobility. Staff can move freely and call customers. When calling the display becomes a mobile signage solut...
2 min read
Qmatic launches newest release of Orchestra, its leading customer journey management software
Qmatic, a leader in customer journey technology solutions and insights, today launched Orchestra 6, the latest version of its enterprise-class, industry-leading customer journey management software platform. Orchestra is designed especially for organizations that have distributed operations and mult...