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Qmatic Welcomes Corvice AG as New Premier Solution Partner in Switzerland
Qmatic, a global leader in queue management and customer journey orchestration, today announced a new partnership with Corvice AG, joining the Qmatic ecosystem as a Premier Solution Partner in Switzerland. Through the partnership, organizations across Switzerland gain local access to Qmatic's full portfolio of customer journey solutions - delivered with Corv...
August 13, 2026
2 min read
New in-store Click & Collect solution from Qmatic opens opportunities for retailers
In recent years, Click & Collect has evolved into a global trend with 40% of retailers seeing continued growth in this customer habit in 2017*. The possibility to select your items and pay online, with all the convenience it gives, without the hassle of having to wait for a delivery service, is ...
1 min read
New updated Qmatic Mobile Ticket takes customer journeys to the next level
When launched earlier this year the Qmatic mobile ticket bridged the gap between the digital world and physical appointments with medical doctors, financial advisors, sales representatives or any other service provider. Among the new features in the update is the option to scan a QR-code to start th...
0 min read
Mercedes-Benz in Malmö to enhance and personalize customer service with Qmatic solutions
The solution will prepare staff in advance to support enhanced and personalized service.
1 min read
First city hall in the Benelux using robot to provide improved customer service
In a five-month pilot, Qmatic will work with a partner, Decos, and the city hall to find out if the robot can help to improve interactions with the customers and also taking the customer experience to the next level. “City halls are continuously looking for technical solutions to improve the custome...
0 min read
Mercedes-Benz in Finland manages customer experience with Qmatic Solo
Mercedes-Benz (MB) in Finland, is a car dealer and a client of the Qmatic partner Intermarketing. The new MB-building at Vantaa Airport is built according to MB’s global design, where Qmatic solutions fit perfectly. Intermarketing have been very successful in providing Qmatic solutions to almost all...
0 min read
Qmatic Orchestra wins in Malta
The new system will change the way customers interact and move the client operations to a truly omni-channel level. The system will have CRM integration, appointment booking capability and a customer feedback solution. In each branch, customers can check in via an appointment confirmation by using Q...
1 min read
Qmatic appoints Magnus Dahlbäck as new SVP of Products & Strategy
Qmatic helps public and private sector clients in over 120 countries offer a personalized and seamless customer experience across online and onsite engagement points. Qmatic’s customer journey management solutions are used widely by companies in the healthcare, retail and banking industries, as well...
1 min read
Qmatic help Bankia introduce the speedy customer service initiative
The challenges: To create agile branches that offer the same service as traditional banks, but with different operating hours To understand the actual needs and behavior of future consumers To manage waiting times, improve them and provide better customer service "The essence of this project was to ...