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Meet VOIX by NGT – now in the Qmatic Q-Store
VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality. With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it hap...
September 30, 2026
5 min read
Qmatic Announces New Functionality for Remote Service Delivery
Qmatic, the global leader in Customer Journey Management announced today its latest functionality, Remote Service Delivery for Qmatic’s Customer Journey Management solutions. Remote Service Delivery provide new ways for Qmatic users to easily select remote appointment options, such as voice call, vi...
1 min read
Bahamas Passport Office Revamps its Online Application Process With Qmatic
The Bahamas Passport Office creates an easier, safer, faster, and more secure online application process with Qmatic. In a press release issued by the Government of The Bahamas, the Minister of Foreign Affairs, Darren Henfield stated that considerable progress has been made at the Passport Office du...
1 min read
Las Vegas Metropolitan Police Department Records and Fingerprint Bureau chooses Qmatic
The Las Vegas Metropolitan Police Department (LVMPD) offers a variety of services related to crime prevention, education as well as permits. On June 1st, the LVMPD Records and Fingerprint Bureau launched its new online appointment scheduling solution from Qmatic. The online appointment booking solut...
1 min read
Lanbide – Basque Employment Service Adapts to the New Normal with Qmatic
Photo: Irekia Lanbide - the Basque Employment Services stated in a news release that the agency will once again reopen its offices to the public. Using Qmatic Customer Journey Management solutions, the government agency will be able to adjust to the new normal and provide a safer environment for vis...
1 min read
Commercial Bank of Qatar Selects Qmatic Appointment Management for Safer Customer Journeys
Commercial Bank of Qatar (CBQ) plays a vital role in Qatar’s economic development and offers a wide range of personal, business, government, international and investment services. Commercial Bank of Qatar was established as the country’s first private bank in 1975 and has 32 branches in Qatar and is...
3 min read
QMATIC RELEASES NEW FEATURE FOR APPOINTMENTS - TOUCHLESS SELF CHECK-IN
Qmatic has enhanced its appointment check-in functionality with the release of a new mobile check-in feature that allows customers and visitors with an appointment to seamlessly self check-in upon arrival, touchless, without any kiosk or staff interaction. Touchless self check-in The mobile check-in...
1 min read
Qmatic Welcomes New Partners
Qmatic’s Partner Network is continuously expanding its reach to all corners of the globe and we are pleased to welcome our new partners that have joined the Qmatic family. From Australia to Zimbabwe, we are now present in 120+ countries with over 130 partners that diligently work to enhance customer...
1 min read
Qmatic Makes it Effortless for the Norwegian Public to Book Appointments for Passports Online
The Norwegian police has rolled out its latest appointment booking system for passports online to the public. The company behind the solution? Qmatic. The online appointment booking solution from Qmatic is part of Qmatic’s cutting-edge Customer Journey Management solution, which makes it easy for th...
0 min read
Qmatic Solution Deployed at Hamad International Airport COVID-19 Clinic
Qmatic Premier Solution Partner, Flora Technology has successfully deployed Qmatic’s Queue Management solution - Qmatic Solo at Hamad Medical Corporation (HMC) Emergency Center which is located inside Hamad International Airport (HIA). The Emergency Center is open on a 24/7 basis and conducts medica...