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The Qmatic Team
1 min read
Nevada DMV wait times drop 42 percent with Qmatic
In an official statement, Nevada Department of Motor Vehicles stated that its wait times has dropped with 42 percent in 2019, despite a 22 percent increase in walk-ins. By using Qmatic’s industry-leading solutions, the department has greater flexibility and advanced reporting capabilities that enabl...
1 min read
Jon Hjertenstein Appointed Senior Vice President of Worldwide Channel Sales
Robert Ekström CEO of Qmatic, commented, "I am very pleased to welcome Jon to our team. He has extensive experience as a founder and CEO of different companies and his excellent business and client focus will serve us good. We are currently growing our significant channel business with more than 50%...
0 min read
Qmatic provides Al Ahli Bank of Kuwait with industry-leading Self-Service Kiosks
Through the implementation of Qmatic’s customer journey management solution, ABK will be able to decrease wait times and enhance the level of service to its clients in a secure manner, enabling greater efficiency for staff and management. Upon arrival, customers will be able to scan their CID on the...
2 min read
Qmatic Introduces Next Generation of Touch Screen Self-service Kiosk
The enhanced version of Qmatic Intro 8 is developed to improve fulfillment of customer needs throughout the customer journey. Qmatic Intro 8 does so by presenting different services - from appointment check-ins to simply providing a ticket to get in line. The kiosk’s broad range of use ultimately de...
1 min read
Qmatic hires Richard Gowin to its German office in Bocholt
Richard will replace Timur Citlak and will in his role as Sales and Business Development Executive focus on the retail sector. Richard has international experience and extensive consumer knowledge with previous experience from senior leadership positions in global software companies such as Reflexis...
1 min read
Qmatic’s new HQ – a space for innovation, teamwork, and people
With a total office space of more than 15,00 square feet spread over two floors, the new headquarters is filled with the latest technologies designed to support, promote, and facilitate cooperation and communication between coworkers. The office is characterized by its high 16 feet ceiling and brigh...
1 min read
Manchester Metropolitan Revolutionizes the Student Experience with Qmatic
As part of a £400m investment program into the university, Manchester Met chose to team up with Qmatic to revolutionize its Student Services – the Student Hub. The Student Hub deals with a wide variety of student enquiries, such as Accommodation, Coursework, Enrollment, Fees, Timetables, Moodle, ID ...
2 min read
Martin Hallberg, Product Manager explains Qmatic Cloud Solutions
This text was originally published on 2019-11-11 by Martin Hallberg on LinkedIn Industry-leading customer journey management in the cloud Qmatic Cloud Solutions is the latest SaaS offering that we've develop here at Qmatic. Which I’m really proud of. It is a cloud-based solution that makes it possib...
1 min read
Q&A with Martin Hallberg on Qmatic Cloud Solutions
Hi Martin, can you take us through the journey of creating Qmatic Cloud Solutions, how long have you been working on this? Qmatic has been working on this offer for the past year. The background are two things really. One is the increased need from the market and from our clients to subscribe to our...