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The Qmatic Team
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Qmatic delivering keynote at the Patient Experience & Engagement Summit in Bangkok
This year’s PXES will focus on patient-centric care and understanding patient behaviors. This has become a key aspect in the healthcare industry, as patients in the APAC region are taking a more active role in clinical decision making, demanding high quality healthcare and patient experience through...
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Creating Excellent Customer Experience with CX Academy
Right now, over 30 partners from the APAC region are present in Kuala Lumpur, Malaysia, where Henk Varkevisser, Director of CX Academy, Samer Saheen, Regional Channel Director MEA/SEA, Thian See Lee, Pre Sales Technical Manager, and Suraj Lobo, Pre-Sales Technical Manager will provide five days of h...
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Let’s make the workplace accessible – for everyone
At Qmatic, we consistently strive to create products and solutions that can be accessed and used by as many people as possible – regardless of disability or age, and we are committed to ensure that the main interfaces of our products and solutions conform to level AA of the World Wide Web Consortium...
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Qmatic’s Premier Solution Partner – ELTAJ Solutions signs deal with MTN Nigeria.
This will be the 3rd order by MTN Nigeria to implement Qmatic Orchestra 7 in their branches throughout the nation, in line with MTN Group’s efforts to improve the quality of services delivered across its regional network to better serve their clientele and improve the quality of the customer experie...
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Qmatic wins tender for the City of Utrecht
Four years ago, Qmatic revolutionized citizen experience for visitors to Utrecht City Hall. This was done with a citizen-oriented visitor and information system. Today, Qmatic is announcing that it won the tender for the next implementation phase for City of Utrecht leading edge Customer Journey Man...
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Qmatic’s new partnership aims to strengthen its presence in Latin America
Qmatic and Agia Technology, an IT integrator with over 10 years of experience based in Peru have entered a partnership to further strengthen Qmatic’s presence in Latin America and provide best-in-class Customer Journey Management products and solutions to the Latin American market. We asked Stefan P...
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Qmatic appoints Jon Hjertenstein as VP of Client Services
“I came across Qmatic over 15 years ago when I managed sales teams in retail. I´m very impressed of how Qmatic has innovated and transformed over the years to become the market leader in customer journey management. The global reach and impact that Qmatic’ s solutions have, in connecting almost 2 bi...
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Qmatic announces new partnership agreement with Jade Solutions
Qmatic, the global leader in Customer Journey Management and Jade Solutions, a well-established technology reseller and solutions provider, have entered into a partnership with the purpose to further deepen Qmatic’s success in serving clients in the Retail and Banking sector in the UK. This partners...