World-leading customer journey management has never been more accessible. The solution you choose is available in the cloud and paid as a subscription via a monthly fee.
Straightforward queuing or advanced customer journey management? Regardless what your needs are, Qmatic Cloud Solutions can be configured to match perfectly. So, to ensure the best possible customer journeys, simply select what functionality you need. Once you’re done with that we take care of setup, hosting and maintenance of the solution. You can place all your focus and efforts on what you do best - provide excellent service to delight your customers.
Qmatic Cloud Solutions offers the same extensive functionality and flexibility as Qmatic Orchestra 7, the world-leading platform for customer journey management. That means you can tailor a solution for taking good care of your customers throughout the customer journey. A journey that starts already before they arrive, and may end even after they have left your premises. By allowing swift and easy addition and removal of functionality and users, Qmatic Cloud Solutions takes flexibility and scalability to the next level.
Selecting Qmatic Cloud Solutions as the platform for your customer journey management solution means that you no longer have to deal with IT-related matters such as security, stability, system uptime and software maintenance. All this, and support, is included in the monthly subscription fee. You are guaranteed to have a system that is always updated to the latest version. As improvements and additions to functionality are done, our cloud customers will always be the first to gain access.