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Cloud Solutions

World-leading customer journey management has never been more accessible. The solution you choose is available in the cloud and paid as a subscription via a monthly fee.

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Subscribe to great customer experiences

Straightforward queuing or advanced customer journey management? Regardless what your needs are, Qmatic Cloud Solutions can be configured to match perfectly. So, to ensure the best possible customer journeys, simply select what functionality you need. Once you’re done with that we take care of setup, hosting and maintenance of the solution. You can place all your focus and efforts on what you do best - provide excellent service to delight your customers.

Qmatic Cloud Solutions:
How, why & what?


Taking flexibility to a new level

Qmatic Cloud Solutions offers the same extensive functionality and flexibility as Qmatic Orchestra 7, the world-leading platform for customer journey management. That means you can tailor a solution for taking good care of your customers throughout the customer journey. A journey that starts already before they arrive, and may end even after they have left your premises. By allowing swift and easy addition and removal of functionality and users, Qmatic Cloud Solutions takes flexibility and scalability to the next level.

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Always current - without effort

Selecting Qmatic Cloud Solutions as the platform for your customer journey management solution means that you no longer have to deal with IT-related matters such as security, stability, system uptime and software maintenance. All this, and support, is included in the monthly subscription fee. You are guaranteed to have a system that is always updated to the latest version. As improvements and additions to functionality are done, our cloud customers will always be the first to gain access.

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Qmatic Cloud Appointments

More booked appointments and less walk-ins shortens wait time for visitors and saves time for you. Let your customers book and reschedule their own appointments to increase their satisfaction – and clear your waiting area. Qmatic Cloud Appointments is a part of Qmatic Cloud Solutions.
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Qmatic Cloud Solutions in brief

When opting for using Qmatic Cloud Solutions as your system for queue and customer journey management, here are some of the benefits you get.

Grey hexagon with red stripe and the number 1 Easy and predictable budgeting

When using a SaaS subscription model such as Qmatic Cloud Solutions you will easily know the annual cost for customer journey management.

Grey hexagon with red stripe and the number 2 Low total cost of ownership

No initial investment in servers and software, no need to pay for software upgrades. And no time required for setup and maintenance. Compared to an on-premise, perpetual deployment and licensing model, Qmatic Cloud Solutions offers a significantly lower total cost of ownership.

Grey hexagon with red stripe and the number 3 All-inclusive product offering

Functionality, hosting, maintenance, updates and support - everything is included in your subscription fee.

Grey hexagon with red stripe and the number 4 More time to delight your customers

Qmatic Cloud Solutions is all about letting everybody do what they do best. That means freeing up as much time as possible for you to serve your customers. And, leaving all things related to your customer journey management solution to the Qmatic experts.

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Contact us for a short online demo with one of our product experts.

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