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  • Getting service delivery right in Public Sector

    “The government of the future needs to be hospitable like hotels and run 24/7 like airlines. All services need to be in one-stop shop”, claims one of the leaders behind the UAE push for better citizen service access.

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  • Qmatic Appoints Stefan af Bjur as Global VP Public Sector

    Mölndal, Sweden, September 25, 2018 - Stefan af Bjur is appointed Global VP Public Sector - at Qmatic. With extensive experience from international business leadership positions, Mr. af Bjur provides additional strength to Qmatic’s continued growth. He will lead Qmatic’s Public Service Sector team in further developing the world class offerings that provides our customers the means to solve their challenges in streamlining their organizations and processes to provide best-In-class service experiences.

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  • Are tech trend spotting and predictions accurate?

    It would seem the future is still very hard to predict, unevenly distributed, and generally arrives late.

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  • 2X partner of 2018

    During FY18 CFM Gulf Computer Company has moved to be one of top revenue generators in the world for Qmatic.

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  • Best Partner of 2018

    Despite a challenging business environment, Abana Enterprises Group has continued to deliver high sales levels during FY18.

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  • The future of the patient experience

    When exploring the possibilities of the hospitals of the future it is clear that some parts of the solutions are already available. In the famous words of sci-fi author Gibson; ”The future is already here, it is just unevenly distributed.”

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  • Qmatic Appoints Tommy Niklasson as new CFO

    Mölndal, Sweden, September 7, 2018 - Qmatic announced today that Tommy Niklasson is appointed as their new Chief Financial Officer. With a long background from different growth companies, Tommy Niklasson will play a central role in the Qmatic group leadership, driving the worldwide business of Qmatic.

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  • What did the world want to make in 2017?

    Access to user data removes subjective bias and makes it possible to track interests, trends, and behavior that is almost impossible to guess by applying ”common sense”.

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  • How do you set up a public service when the user is “the people”?

    If we explicitly targeted people who struggle the most, we could design something that everyone could use, says the design team at Boston.gov

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  • Understanding the customer journey – can AI help?

    There are many ways to search for insights into customer behavior. From the old surveys we are now getting better and better at data analysis of customers behavior patterns. Can AI be the next step?

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