Qmatic is proud to announce that NGT Group, one of Georgia’s leading industry-oriented IT integrators, is expanding its partnership with Qmatic by becoming an official Qmatic Development Partner. The partnership marks another important step in Qmatic’s Q-world strategy to build a stronger platform ecosystem with value-added services, applications, and integrations that extend the Qmatic platform.
As a Development Partner, NGT Group will help accelerate the creation of value-added services, applications, and integrations that run on or connect to the Qmatic platform. These new capabilities will expand Qmatic’s offering with customer-facing and operational services designed to support more connected, automated, and industry-specific service experiences.
As a longstanding Qmatic Premier Solution Partner in the Georgian market, NGT Group has successfully delivered Qmatic solutions across sectors including banking, government, healthcare, retail, and enterprise. With this expanded role, NGT Group will move beyond regional solution delivery and contribute to platform-based innovation for the wider Qmatic ecosystem.
“NGT Group has demonstrated strong market leadership and technical expertise in delivering customer journey solutions,” said David Larsson, CEO at Qmatic. “By welcoming NGT Group as a Development Partner, we are strengthening our Q-world strategy and accelerating the expansion of value-added services and applications on the Qmatic platform. Together, we are creating new opportunities for customers and partners across our global ecosystem.”
Qmatic’s Development Partner Program brings selected partners into a more active role in extending the Qmatic platform. The program is designed for organizations that create integrations, applications, AI capabilities, and industry-specific services that add value on top of Qmatic’s open platform architecture. The initiative supports the growing demand for connected experiences, automation, AI-powered innovation, and solutions that help organizations modernize service delivery.
NGT Group specializes in industrial and enterprise IT solutions and represents more than 15 leading multinational technology companies across its portfolio. The company brings deep expertise in digital transformation and customer experience solutions across multiple industries.
“We are excited to strengthen our collaboration with Qmatic and become part of the global Development Partner ecosystem,” said David Samkharadze, CEO at NGT “This partnership allows us to combine our local market expertise with global innovation opportunities and create new value for customers worldwide.”
Qmatic’s open and extensible platform currently supports more than 2,500 organizations across over 100 countries, with a growing ecosystem of partners focused on customer journey management, AI, automation, and digital service transformation.
About NGT Group
NGT Group is an industry-oriented IT integrator company headquartered in Tbilisi, Georgia, specializing in a wide range of industrial and enterprise solutions. The company delivers products and services to the retail, banking, government, enterprise, healthcare, and other sectors. NGT Group represents up to 15 of the largest and most successful multinational companies in their respective fields.
About Qmatic
Qmatic is a global leader in Customer Journey Management solutions, helping organizations create seamless customer experiences across physical and digital touchpoints. Serving customers in more than 100 countries, Qmatic delivers solutions for appointment management, queue management, customer engagement, analytics, and AI-powered service experiences.
Qmatic Partner Program
For more information about the Qmatic Partner Program or how to become a partner, please visit our partner page.
