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  • Qmatic Attends VA Healthcare Summit 2021 in Washington D.C

    Qmatic will attend the 15th annual IDGA's Veterans Affairs (VA) Healthcare Summit 2021 in Washington D.C from October 27-29.

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  • Mikael Hedlöf appointed new CEO of Qmatic

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Mikael Hedlöf joins Qmatic as CEO to support its transformation to a SaaS company. For over 40 years, the company has helped private and public organizations create customer journeys using software and hardware solutions that seamlessly manage both digital and physical customer flows.

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  • Qmatic Strengthens Board of Directors with Håkan Valberg

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Håkan Valberg joins Qmatic Board of Directors during its ongoing transformation to a SaaS company, providing clients with a quick time to value, efficiency gains, and an increased speed of innovation needed in an ever-changing environment.

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  • Meet Petra, our new Vice President of Human Resources

    Highly driven, energetic, a realist with a positive mindset that embraces change, meet Petra Hagensen, our new Vice President of Human Resources.

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  • Eva Fors elected to Qmatic's Board of Directors

    Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment.

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  • Qmatic appoints Anna Anderström as CFO

    Qmatic, a global leader in customer journey experiences, today announced the appointment of  Anna Anderström as its new CFO. Anderström will join Qmatic in July as part of the Executive Management Team reporting to President and CEO, Robert Ekström. 

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  • mobile queuingQmatic to provide virtual queuing solution for British Airways at Heathrow

    Qmatic’s Customer Journey Management solutions are already used in thousands of businesses and organisations around the world, but British Airways will be one of the first airline to use the services. 

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  • IKEA's city center store in Vienna, with green facades and a rooftop parkQmatic handles the customer journey at futuristic IKEA store

    IKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city center store will often be one stop out of many on a day downtown, and visits may be both shorter and spontaneous. Self check-out makes it easy to come and go, whether you are shopping, eating, staying at the in-house hostel(!), or just looking.

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  • Qmatic Cloud AppointmentsQmatic Introduces Qmatic Cloud Appointments

    Designed with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, reschedule and cancel appointments.

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  • A sign with the Scapino logotype, written in white on a red background, on the face of a building.Major clothing retailer Scapino chooses Qmatic as Dutch stores reopen

    The Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe store chain Scapino needed an appointment scheduling software solution. And they found Qmatic Cloud Solutions.

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