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  • IKEA's city center store in Vienna, with green facades and a rooftop parkQmatic handles the customer journey at futuristic IKEA store

    IKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city center store will often be one stop out of many on a day downtown, and visits may be both shorter and spontaneous. Self check-out makes it easy to come and go, whether you are shopping, eating, staying at the in-house hostel(!), or just looking.

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  • Qmatic Introduces Qmatic Cloud Appointments

    Designed with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, reschedule and cancel appointments.

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  • A sign with the Scapino logotype, written in white on a red background, on the face of a building.Major clothing retailer Scapino chooses Qmatic as Dutch stores reopen

    The Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe store chain Scapino needed an appointment scheduling software solution. And they found Qmatic Cloud Solutions.

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  • An elderly woman getting a vaccine injection from a nurse. Both are wearing face masks.Vaccination appointment scheduling solution to large U.S. city

    As campaigns of mass vaccinations against COVID-19 are unfolding around the world, municipalities and health agencies need to manage not only vaccines and vaccinations, but also the people performing and receiving them, all while upholding social distancing.

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  • A female doctor or nurse sitting at a desk in front of a computer.Qmatic teams up with online learning platform Healthstream

    Qmatic is proud to announce our partnership with HealthStream, a leading online platform for healthcare research and learning. After recently launching our eLearning for customers, we took this great opportunity to join an extensive list of the major healthcare companies and organizations by adding our first course to HealthStream’s impressive range of different resources.

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  • From the vaccination center in Ninove, Belgium: A tv screen showing queuing information and the door to vaccination booth nr 8.City of Ninove chooses Qmatic for their vaccination center

    When the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors. 

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  • Qmatic appoints Chief Product Officer

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Mattias Bogeblad as its Chief Product Officer (CPO). Bogeblad will be part of Qmatic’ s Business Management Team reporting to the President and CEO of Qmatic, Robert Ekström.

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  • Qmatic  Launches eLearning platform for Clients

      Mölndal, Sweden - Qmatic, a global leader in Customer Journey Management, today announced the launch of Qmatic eLearning, a web-based eLearning platform for Clients. The platform offers a wide range of training courses covering basic to advanced configurations, available features, troubleshooting and maintenance, to in-depth knowledge of Qmatic Customer Journey Management solutions. This enables users to harness the full potential of Qmatic’s powerful suite of products and solutions and acquire new knowledge and up-to-date skills to increase productivity and optimize the use of their Qmatic solution.

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  • Thurston County Mobile Ticket and Online Appointment BookingThurston County Implements Qmatic’s Virtual Queuing Solutions

    Thurston County located in the State of Washington partners with Qmatic to reduce lines and people waiting in the lobby areas of its county buildings. The implementation of Qmatic’s virtual queuing solutions successfully transform the County’s operations allowing them to continue providing services amid Covid-19.

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  • Qmatic Appoints Chief Digital Officer

    Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Andreas Glänfält as Chief Digital Officer (CDO). Glänfält will be part of Qmatic’s Executive Management Team reporting to the President and CEO of Qmatic, Robert Ekström.

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