All News

Showing 1 - 18 of 173 news

  • Meet Petra, our new Vice President of Human Resources

    Highly driven, energetic, a realist with a positive mindset that embraces change, meet Petra Hagensen, our new Vice President of Human Resources.

    Read more
  • Eva Fors elected to Qmatic's Board of Directors

    Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment.

    Read more
  • Qmatic appoints Anna Anderström as CFO

    Qmatic, a global leader in customer journey experiences, today announced the appointment of  Anna Anderström as its new CFO. Anderström will join Qmatic in July as part of the Executive Management Team reporting to President and CEO, Robert Ekström. 

    Read more
  • mobile queuingQmatic to provide virtual queuing solution for British Airways at Heathrow

    Qmatic’s Customer Journey Management solutions are already used in thousands of businesses and organisations around the world, but British Airways will be one of the first airline to use the services. 

    Read more
  • IKEA's city center store in Vienna, with green facades and a rooftop parkQmatic handles the customer journey at futuristic IKEA store

    IKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city center store will often be one stop out of many on a day downtown, and visits may be both shorter and spontaneous. Self check-out makes it easy to come and go, whether you are shopping, eating, staying at the in-house hostel(!), or just looking.

    Read more
  • Qmatic Cloud AppointmentsQmatic Introduces Qmatic Cloud Appointments

    Designed with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, reschedule and cancel appointments.

    Read more
  • A sign with the Scapino logotype, written in white on a red background, on the face of a building.Major clothing retailer Scapino chooses Qmatic as Dutch stores reopen

    The Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe store chain Scapino needed an appointment scheduling software solution. And they found Qmatic Cloud Solutions.

    Read more
  • An elderly woman getting a vaccine injection from a nurse. Both are wearing face masks.Vaccination appointment scheduling solution to large U.S. city

    As campaigns of mass vaccinations against COVID-19 are unfolding around the world, municipalities and health agencies need to manage not only vaccines and vaccinations, but also the people performing and receiving them, all while upholding social distancing.

    Read more
  • A female doctor or nurse sitting at a desk in front of a computer.Qmatic teams up with online learning platform Healthstream

    Qmatic is proud to announce our partnership with HealthStream, a leading online platform for healthcare research and learning. After recently launching our eLearning for customers, we took this great opportunity to join an extensive list of the major healthcare companies and organizations by adding our first course to HealthStream’s impressive range of different resources.

    Read more
  • From the vaccination center in Ninove, Belgium: A tv screen showing queuing information and the door to vaccination booth nr 8.City of Ninove chooses Qmatic for their vaccination center

    When the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors. 

    Read more