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Showing 1 - 17 of 169 news
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Qmatic handles the customer journey at futuristic IKEA storeRead moreIKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city center store will often be one stop out of many on a day downtown, and visits may be both shorter and spontaneous. Self check-out makes it easy to come and go, whether you are shopping, eating, staying at the in-house hostel(!), or just looking.
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Qmatic Introduces Qmatic Cloud AppointmentsRead moreDesigned with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, reschedule and cancel appointments.
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Major clothing retailer Scapino chooses Qmatic as Dutch stores reopenRead moreThe Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe store chain Scapino needed an appointment scheduling software solution. And they found Qmatic Cloud Solutions.
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Vaccination appointment scheduling solution to large U.S. cityRead moreAs campaigns of mass vaccinations against COVID-19 are unfolding around the world, municipalities and health agencies need to manage not only vaccines and vaccinations, but also the people performing and receiving them, all while upholding social distancing.
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Qmatic teams up with online learning platform HealthstreamRead moreQmatic is proud to announce our partnership with HealthStream, a leading online platform for healthcare research and learning. After recently launching our eLearning for customers, we took this great opportunity to join an extensive list of the major healthcare companies and organizations by adding our first course to HealthStream’s impressive range of different resources.
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City of Ninove chooses Qmatic for their vaccination centerRead moreWhen the Belgian City of Ninove was to set up a temporary center to distribute COVID-19 vaccinations to their citizens, they chose Qmatic to help them minimize waiting times while enabling social distancing for all visitors.
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Qmatic appoints Chief Product OfficerRead moreMölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Mattias Bogeblad as its Chief Product Officer (CPO). Bogeblad will be part of Qmatic’ s Business Management Team reporting to the President and CEO of Qmatic, Robert Ekström.
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Qmatic Launches eLearning platform for ClientsRead moreMölndal, Sweden - Qmatic, a global leader in Customer Journey Management, today announced the launch of Qmatic eLearning, a web-based eLearning platform for Clients. The platform offers a wide range of training courses covering basic to advanced configurations, available features, troubleshooting and maintenance, to in-depth knowledge of Qmatic Customer Journey Management solutions. This enables users to harness the full potential of Qmatic’s powerful suite of products and solutions and acquire new knowledge and up-to-date skills to increase productivity and optimize the use of their Qmatic solution.
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Thurston County Implements Qmatic’s Virtual Queuing SolutionsRead moreThurston County located in the State of Washington partners with Qmatic to reduce lines and people waiting in the lobby areas of its county buildings. The implementation of Qmatic’s virtual queuing solutions successfully transform the County’s operations allowing them to continue providing services amid Covid-19.
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Qmatic Appoints Chief Digital OfficerRead moreMölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Andreas Glänfält as Chief Digital Officer (CDO). Glänfält will be part of Qmatic’s Executive Management Team reporting to the President and CEO of Qmatic, Robert Ekström.
