The single location customer journey management platform.
Designed for on premise deployment, our modular, stand-alone system organizes queues and provides valuable management information. Solo is a cost-effective, easy to install solution that streamlines and informs your service environment, and scales with you as your needs change.
Display relevant information with digital signage
Solo connects with LCD screens to communicate text, images and other relevant information to customers, patients and citizens in your waiting and service environments. It can be integrated with Qmatic and third party digital signage solutions. Our unique solution, Qmatic Hub, allows you to control where messages appear and to plug in any type of video feed to create better flow, lower perceived wait time, and happier people.
Mobile notifications reduce the need to wait in line
Solo Mobile allows customers to join the queue by entering their contact information in a self-check-in kiosk. Then, rather than standing in a line, they can enjoy their wait time productively. The system uses the information to generate e-mail messages, alerts, and SMS messages that enable employees to summon each customer when it is his or her turn.