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Jenny Videsparv
Jenny Videsparv is a senior marketing executive with more than a decade of experience leading global brand transformation, enterprise marketing, and commercial growth across international organizations. As Head of Marketing at Qmatic, she leads the global marketing and communications strategy and is accountable for the company’s brand positioning, narrative, and brand governance across markets. Previously, she held senior marketing and brand leadership roles at Ework, Teleperformance, and PWR Group. She holds a bachelor’s degree in International Relations from Stockholm University and a bachelor’s degree in Strategic Communication and PR from Berghs School of Communication.
1 min read
Introducing the Navigation Keypad
We are excited to introduce a new Navigation Keypad from Storm Interface as part of our certified hardware lineup. The Navigation Keypad is designed to assist kiosk users with visual impairments, reading difficulties, or fine motor skills using tactile buttons and audio directions. This ensures a mo...
1 min read
Orchestra 7.4 Update 4 Now Available
We are happy to share that Orchestra 7.4 Update 4 is now available. This update features a complete redesign of the 'Branches' section in Business Configuration, making it easier for admins to manage their branches and publishing processes. Additionally, the updates include new features, performance...
1 min read
Making the check-in process more accessible with Assist Button
We’re pleased to announce an Assist Button for our certified Check-in Kiosks, a new accessory designed to make visits smoother and more inclusive by offering visitors an easy way to call for assistance when using the kiosk. The Assist Button makes it easy for visitors to call for staff assistance. T...
2 min read
New features and improvements in Counter Update
Our Counter application provides staff with an overview of all waiting customers and various options to call and serve customers on-site or online, depending on their location. Additional functionality includes transferring visits to different queues and staff members, opening and closing counters, ...
1 min read
Next Available Appointment now available in Qmatic Web Booking 3.1.1
Happy summer! We are always looking for ways to improve our products and solutions to bring the most value to you and your customers. This time we are happy to share that the release of our latest feature, Next Available Appointment in Qmatic Web Booking 3.1.1, is now available. The new booking feat...
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Introducing Qmatic Xtend – Manage extensions for Qmatic Orchestra and Qmatic Cloud Solutions
Getting the most out of your Qmatic Orchestra platform has never been easier! Now you can discover, add, and update your extensions independently from the Qmatic Orchestra release through Qmatic Xtend. What is an extension? Well, for example, Counter, Concierge, Appointment Booking, Operations Panel...
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Orchestra 7.3 Now Supports MS SQL Server 2019
With the latest update of Orchestra 7.3, update 1, we now support MS SQL Server 2019. This means that customers with on-prem systems that are happy with the reporting tool found in Orchestra 6.2, known as Business Intelligence (BI) can now move to Orchestra 7.3. They will get the same BI tool and ga...