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Mikael Hedlöf appointed new CEO of QmaticRead moreMölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Mikael Hedlöf joins Qmatic as CEO to support its transformation to a SaaS company. For over 40 years, the company has helped private and public organizations create customer journeys using software and hardware solutions that seamlessly manage both digital and physical customer flows.
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Qmatic Strengthens Board of Directors with Håkan ValbergRead more
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Håkan Valberg joins Qmatic Board of Directors during its ongoing transformation to a SaaS company, providing clients with a quick time to value, efficiency gains, and an increased speed of innovation needed in an ever-changing environment.
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Meet Petra, our new Vice President of Human ResourcesRead moreHighly driven, energetic, a realist with a positive mindset that embraces change, meet Petra Hagensen, our new Vice President of Human Resources.
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Eva Fors elected to Qmatic's Board of DirectorsRead more
Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment.
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Qmatic appoints Anna Anderström as CFO
Read moreQmatic, a global leader in customer journey experiences, today announced the appointment of Anna Anderström as its new CFO. Anderström will join Qmatic in July as part of the Executive Management Team reporting to President and CEO, Robert Ekström.
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Qmatic to provide virtual queuing solution for British Airways at HeathrowRead moreQmatic’s Customer Journey Management solutions are already used in thousands of businesses and organisations around the world, but British Airways will be one of the first airline to use the services.
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Qmatic handles the customer journey at futuristic IKEA storeRead moreIKEA Westbahnhof will be located in a seven-story building in Vienna’s shopping district, with green facades and rooftop park with a total of 160 trees. This will not only keep the building cool but also improve the air quality of its surroundings. Unlike the classic “blue box” IKEA stores, a city center store will often be one stop out of many on a day downtown, and visits may be both shorter and spontaneous. Self check-out makes it easy to come and go, whether you are shopping, eating, staying at the in-house hostel(!), or just looking.
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Qmatic Introduces Qmatic Cloud AppointmentsRead moreDesigned with customer centricity as the guiding principle, Qmatic Cloud Appointments brings a wide array of new powerful scheduling features combined with an elegant intuitive user interface that makes it easier than ever for customers to book an appointment online and for staff to schedule, reschedule and cancel appointments.
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Major clothing retailer Scapino chooses Qmatic as Dutch stores reopenRead moreThe Netherlands is opening up again after more than two months of pandemic lockdown, but some restrictions remain. Shops are now allowed to let a very limited number of visitors in, and only on appointment. And since shopping by appointment is a new concept for most retailers, market leading shoe store chain Scapino needed an appointment scheduling software solution. And they found Qmatic Cloud Solutions.
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Vaccination appointment scheduling solution to large U.S. cityRead moreAs campaigns of mass vaccinations against COVID-19 are unfolding around the world, municipalities and health agencies need to manage not only vaccines and vaccinations, but also the people performing and receiving them, all while upholding social distancing.
