Tarek Hassaniyeh
Tarek Hassaniyeh joined Qmatic in 2012 and currently serves as Vice President of Global Partner Sales. With more than 25 years of international experience across EMEA and APAC, he brings deep expertise in building partner ecosystems, driving channel-led growth, and leading high-performing regional and global sales organizations. During his tenure at Qmatic, Tarek has held several senior leadership roles, including Vice President of Sales for EMEA & APAC and Regional Director for MEA. His responsibilities have included developing multi-region go-to-market strategies, expanding the partner network, and transforming customer-journey solutions across diverse markets. Before joining Qmatic, Tarek held regional channel and sales leadership roles at Avaya and Motorola, covering key emerging markets across EMEA and APAC.
2 min read
Trends in customer journey management solutions and digitalization
Digital, hardwareless solutions and seamless integrations paired with data collection for business intelligence – all hosted in the cloud. That is how I would summarize the latest and greatest within customer journey management. Let me tell you a bit more about the opportunities at hand when it come...
May 06, 2024
1 min read
The secrets to great customer journey management
Over the past few years, my discussions with clients about how to improve their customer journey management solutions have changed. What was previously a question of turning chaos into order is nowadays a topic on how to enhance the customer experience and improve efficiency. Let us dive into what a...
April 03, 2024