Kim Wechana
Kim Wechana is a Product Manager at Qmatic with several years of experience driving product development and delivering solutions that enhance customer and citizen experiences worldwide. Over his years at Qmatic, Kim has played key roles in advancing core capabilities within Qmatic’s cloud solutions, including digital ticketing, wait-time transparency, and workflow optimization. He is also actively focused on how data and AI-enabled capabilities can improve service journeys, supporting smarter decisioning, better prioritization, and more efficient resource utilization across high, volume environments. Known for his structured approach, collaborative leadership, and ability to bridge engineering, design, and commercial teams, he ensures that product decisions are grounded in market needs and long-term strategic value. Kim holds an engineering background from Chalmers University of Technology and brings a unique mix of hands-on technical experience and product strategy expertise to Qmatic’s global product organization.
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Qmatic Appoints Chief Digital Officer
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Andreas Glänfält as Chief Digital Officer (CDO). Glänfält will be part of Qmatic’s Executive Management Team reporting to the President and CEO of Qmatic, Robert Ekström. “Andreas is an exper...
January 28, 2021
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Qmatic Appoints Petra Hagensen as Vice President of HR
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced the appointment of Petra Hagensen as the new Vice President of Human Resources. Hagensen will join Qmatic in March as part of the Executive Management Team reporting to CEO, Robert Ekström. "We're very pleased ...
January 20, 2021
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Qmatic rolls out Qmatic Cloud Solutions in the United States, Mexico, and the Netherlands
Today, we are proud to announce that the first rollouts of Qmatic Cloud Solutions have been initiated. Clients in the United States, Mexico, and the Netherlands can now enjoy a tailored Customer Journey Management solution that suits their needs, all in one subscription. By choosing Qmatic Cloud Sol...
January 23, 2020