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Kim Wechana
Kim Wechana is a Product Manager at Qmatic with several years of experience driving product development and delivering solutions that enhance customer and citizen experiences worldwide. Over his years at Qmatic, Kim has played key roles in advancing core capabilities within Qmatic’s cloud solutions, including digital ticketing, wait-time transparency, and workflow optimization. He is also actively focused on how data and AI-enabled capabilities can improve service journeys, supporting smarter decisioning, better prioritization, and more efficient resource utilization across high, volume environments. Known for his structured approach, collaborative leadership, and ability to bridge engineering, design, and commercial teams, he ensures that product decisions are grounded in market needs and long-term strategic value. Kim holds an engineering background from Chalmers University of Technology and brings a unique mix of hands-on technical experience and product strategy expertise to Qmatic’s global product organization.
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Qmatic gets new visual identity and updated brand platform
Mölndal, Sweden– Based on the industry's longest history, Qmatic continues to innovate. Therefore, the visual identity and the brand platform also need to be developed so that they align with what the company stands for. On February 24, Qmatic's new visual identity will be unveiled for the first tim...
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Qmatic Statement on Log4j Vulnerability (CVE-2021-44228 & CVE-2021-45046)
Qmatic is fully aware of CVE-2021-44228 and CVE-2021-45046, referred to as Apache Log4j vulnerability in the Apache Log4j 2 Core library. We are working actively to fully assess the impacts across all Qmatic products and services that may be potentially impacted and will continually provide informat...
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Qmatic Attends VA Healthcare Summit 2021 in Washington D.C
Qmatic will attend the 15th annual IDGA's Veterans Affairs (VA) Healthcare Summit 2021 in Washington D.C from October 27-29. IDGA's VA Healthcare Summit hosts over 350+ attendees from the VA, government, private health, military, and academia to learn, share, and connect with partners across the VA ...
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Mikael Hedlöf appointed new CEO of Qmatic
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Mikael Hedlöf joins Qmatic as CEO to support its transformation to a SaaS company. For over 40 years, the company has helped private and public organizations create customer journeys using software and har...
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Qmatic Strengthens Board of Directors with Håkan Valberg
Mölndal, Sweden – Qmatic, a global leader in Customer Journey Management, today announced that Håkan Valberg joins Qmatic Board of Directors during its ongoing transformation to a SaaS company, providing clients with a quick time to value, efficiency gains, and an increased speed of innovation neede...
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Eva Fors elected to Qmatic's Board of Directors
Eva Fors joins the Board of Directors at Qmatic during its transformation to a SaaS company – a model that aims to provide clients with quicker time to value, efficiency gains, and the increased speed of innovation needed in an ever-changing environment. Eva Fors, Managing Director for Google Cloud ...
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Qmatic appoints Anna Anderström as CFO
Qmatic, a global leader in customer journey experiences, today announced the appointment of Anna Anderström as its new CFO. Anderström will join Qmatic in July as part of the Executive Management Team reporting to President and CEO, Robert Ekström. “We're thrilled to welcome Anna on our exciting jou...
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Thurston County Implements Qmatic’s Virtual Queuing Solutions
Thurston County located in the State of Washington partners with Qmatic to reduce lines and people waiting in the lobby areas of its county buildings. The implementation of Qmatic’s virtual queuing solutions successfully transform the County’s operations allowing them to continue providing services ...