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2 min read
How to reduce no-show rates: 5 practical tips
Every time a visitor doesn’t show up at the appointed time, your preparation and administration work are wasted. In this article, I’ll explain why you want to reduce your no-show rates and how you can succeed with it. In the end, you can download a guide to learn more about improving your appointmen...
2 min read
Effective scheduling: Advanced features to improve your appointment management
Today, most service providers enable appointment scheduling for visitors. But the way organizations manage appointments varies. In this article, I’ll describe some features which will streamline your scheduling process regardless of your industry or size. The benefits of appointment scheduling If yo...
2 min read
Staff planning: How to increase the number of customer visits
Imagine a scenario where your ability to receive appointments is continuously optimized. In this article, I'll explain why and how an advanced appointment scheduling system can help you better plan your staff and increase profitability. Often when visitors schedule a service appointment, they can ch...
3 min read
How to improve appointment management with resource pools
Managing multiple appointments has always been a complex challenge for service providers. For many years, we at Qmatic have identified and removed friction from the appointment process. In this article, I'll explain an important feature that will make it easier for you to reserve resources such as s...
2 min read
The importance of stability and safety in a COVID-19 vaccine scheduling solution
When you decide to put part of your vaccination operation in the hands of an external software provider, you need a reliable system. This article will describe the importance of stability and safety of a COVID-19 scheduling solution from a software developers' perspective. When developing software, ...
2 min read
Why and how to choose a COVID-19 vaccine scheduling solution?
Currently, in my role as a Healthcare Practice Lead, my focus is on implementing COVID-19 vaccine scheduling solutions. The ability to have a real impact on lives through our solutions is something I take a lot of pride in, and in this article, I'll clarify why and how you can choose a solution to i...
2 min read
What is a COVID-19 vaccine scheduling solution?
As a patient flow management specialist, my job is to help our clients improve their patient and staff experience by using patient flow management techniques. In this article, I'll describe what a COVID-19 vaccination scheduling solution is and how it fulfills patient and healthcare providers curren...
2 min read
How to maintain social distancing when reopening government offices
During the past year, government offices around the world have closed down many of their services to the public. With vaccinations taking place, public offices should be able to reopen, but with a backlog of cancelled visits, the demands on their services will be bigger than ever. Here I will tell y...