Veterans Affairs Healthcare Summit | July 28–29, 2026

Smarter Service Delivery for Those Who Served

Qmatic's latest insights on veterans healthcare, patient flow management, workforce experience, and AI-supported service delivery.

This dedicated VA event hub brings together perspectives, operational research, and real-world strategies focused on improving access to care, reducing operational friction, and creating more connected patient journeys across VA environments.

During the event, you will also have the opportunity to meet Brandon Davis, Qmatic's VA healthcare specialist, to discuss how healthcare organizations are modernizing patient flow through real-time orchestration, operational visibility, and intelligent service delivery.

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Meet Us at the Event

Qmatic at the Veterans Affairs Healthcare Summit 2026

The challenge is the same across industries: people need the right information before they arrive. Qmatic AI Chat handles that automatically, at scale — so your staff can focus on the work that actually needs them.

Live Demos

Experience Q-Platform and Q-Core in action — see how journey orchestration transforms veteran care.

Expert Discussions

Meet our public sector specialists to discuss your facility's unique challenges and opportunities.

VA Insights

Access exclusive research on patient flow optimization and operational efficiency for VA facilities.

Data-Driven Insights for Veteran Healthcare Delivery

Our latest report, based on Qmatic data and industry insights, shows how intelligent patient flow management is reshaping VA facilities—from reduced wait times to improved coordination and veteran satisfaction

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FAQ

From Queue Management to Journey Orchestration

1. Patient & Veteran Flow Management

Challenge: Long, unpredictable wait times frustrate veterans and overwhelm staff.

Outcome: Streamlined patient flow with real-time queue visibility and estimated wait times

2. Appointment & Walk-In Orchestration

Challenge: Walk-in and appointment traffic collide, causing bottlenecks and confusion.

Outcome: Unified scheduling that blends walk-ins and appointments seamlessly.

Service Desk Efficiency

Challenge: Service desks lack visibility into demand, leading to uneven workloads.

Outcome: Intelligent routing and workload balancing across service points.

Real-Time Visibility & Coordination

Challenge: Facility managers can't see real-time performance or anticipate surges.

Outcome: Live dashboards and predictive analytics for proactive decision-making.

Exclusive Post-Summit Webinar

Qmatic Webinar: What VA Leaders Are Prioritizing Now - Key Takeaways from Veterans Healthcare 2026

Following Veterans Healthcare 2026 in National Harbor, MD (July 28–29), Qmatic shares the most important insights gathered from conversations with VA leaders, healthcare professionals, and industry experts. While much of the discussion focused on technology and transformation, one theme stood out: healthcare organizations are being pushed to fundamentally rethink how they manage patient access, flow, and experience at scale.

Reimagining Patient Flow in Veterans Healthcare

Operational insights for the next era of ambulatory care. Drawing on research from McKinsey, HIMSS, and Deloitte alongside real-world implementation data.

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Q-Core

The engine behind intelligent queue management — real-time routing, ticketing, and service orchestration.

Q-Platform

A scalable cloud platform connecting all touchpoints across the veteran journey.

Q-Solutions

Pre-configured solutions for appointment booking, check-in, flow management, and analytics.

AI-Powered Orchestration

Predictive analytics and intelligent automation that anticipate demand and optimize service delivery.