We’re really excited to be launching Qmatic Data Connect, our new Business Intelligence API – and especially looking forward to seeing the great things our customers will do with it! Because, with the addition of Data Connect to the existing Qmatic real-time dashboard and reports, you now have the possibility to slice data your own way and using your favorite BI tools — to reveal new insights and previously hidden value.
Data Connect is a new Business Intelligence API that helps Qmatic users gain powerful insights into their customer journey data. The API is simple to set up and use, letting you bring this rich data into your own BI/Data Visualization tools such as Microsoft Power BI, Tableau, QlikView, and others.
Of course, this means you can make a deeper connection with your customer journey data. But thanks to OData – the API’s simple, standardized and open data protocol – you can also query and share data between unconnected systems or even merge all your various data sources into a single, consolidated view for faster and more powerful insights. For example, by combining your customer journey data with other sources like sales, weather, footfall, and production data.
Qmatic Data Connect API using Microsoft Power BI
Getting the full value from your customer journey data and other data can help you:
- Streamline processes
- Shorten transaction times
- Optimize planning and scheduling of staff, rooms, or equipment
- Find the optimal queueing time
- Make better, data-driven decisions
- Learn and discover even more
During testing, the API was successfully used by a handful of Qmatic customers on their own data. The verdict? Data Connect is just what they wanted and, according to one experienced BI analyst, “easier than any other API I’ve ever used.”
Data Connect essential features
- Use your favorite BI tools such as Power BI, Tableau and QlikView
- Easily import 70+ data points from the Qmatic platform
- Cross-reference customer journey data with data from other sources
- Import customer journey data into your chosen cloud solution such as Azure Data Factory
- Integrate with your in-house systems for further processing
- Start using the data directly with no need for pre-processing or modeling
- Integrate and store your data securely with safe encryption during transit
- Scale up integration and storage as needed
- Control user access through the administrative portal
Want to learn more?
Watch our Qmatic Data Connect demo brought to you by Mark Sarria, Product Evangelist at Qmatic
For more information or to request a live demo, please click the button below.
