Our legacy is built on a desire to create remarkable customer journeys and sustained by innovation and results
We believe that in a connected world, the customer experience is a full and continuous journey across online and physical touch points. Qmatic exists to provide the technology solutions and insights make that journey as smooth and pleasant as possible for customers, patients, citizens, and employees.
We work hard to create customer journey management solutions and insight that delight customers, assist employees, strengthen brands, and improve experiences. Our vision goes beyond the solutions and insights that we build to support that commitment. We simply want to create better customer journeys.
Qmatic invented the concept of customer journey management in 1981. We remain committed to innovating world-class technology solutions that create great experiences for customers, patients, citizens and the staff who serve them.