Bahamas Passport Office Revamps its Online Application Process With Qmatic

The Bahamas Passport Office creates an easier, safer, faster, and more secure online application process with Qmatic. 

In a press release issued by the Government of The Bahamas, the Minister of Foreign Affairs, Darren Henfield stated that considerable progress has been made at the Passport Office during 2019 and that the agency received a lot of positive feedback from residents. “This is evident from the much improved missives of approbation the institution receives now on a daily basis,” said Minister Henfield. “Much effort has been made to familiarize the public with the new Qmatic system, which lends to an easier, safe, fast and secure online application process, phase one of which – for the renewal of adult of e-Passports – was successfully launched on 9 December 2019. Indeed an historical milestone for the Ministry and by extension, the country.”

The deployment of Qmatic has led to a marked improvement in the turnaround time for collection. Henfield explained that persons applying for passports at the passport office and/or online could collect their documents, on average, within five to seven working days after applying. 

The ramp-up of the passport services has been well received by residents, and during the period of July 2019 to May 2020, the Passport Office has enrolled 31,100 applicants, produced 33,004 passports, and issued 30,734 books.


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