Qmatic appoints Jon Hjertenstein as VP of Client Services

Mölndal, Sweden – Qmatic announces Jon Hjertenstein as new VP of Client Services.

Jon brings diverse expertise and considerable international experience from senior management positions in sales and operations, working the past 18 years in the Telecom and IoT industry. Jon will lead Qmatic’ s Global Client Services team in continuing to develop excellent client experiences as well as deploying SaaS solutions in the market. Jon’s last position was as a CEO of MOST, a global IoT company offering real time monitoring of the world’s supply chains.

“I came across Qmatic over 15 years ago when I managed sales teams in retail. I´m very impressed of how Qmatic has innovated and transformed over the years to become the market leader in customer journey management. The global reach and impact that Qmatic’ s solutions have, in connecting almost 2 billion people to services every year, has been one of the key reasons for me to join Qmatic and this exciting journey ahead”, says Jon Hjertenstein.

“I’m very pleased to have Jon join Qmatic" says Robert Ekström, CEO of Qmatic. "We are in a very exciting phase in the long history of Qmatic and continue to see success in the market. This coming year will be particularly interesting both from a market and a product perspective, and I am pleased that we are able to attract a lot of talent like Jon to our company, as we discuss our plans with them in the many recruitments we are doing. This will obviously strengthen our market leading position and our drive to create client success even further”.

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For more information please contact:
Robert Ekström
President and CEO

+46 (0)31 756 46 15

About Qmatic
Qmatic Group leads the market in customer journey management technology solutions. For more than 30 years, we have helped public and private organizations create remarkable customer experiences with software and hardware solutions that seamlessly connect online and onsite engagements. Our integrated enterprise platform and analytics provide the insights to better orchestrate customer interactions, offer timely promotions, and optimize staff and resource planning. Every year we enable 2 billion customer journeys across 120 countries. Qmatic has its headquarters in Sweden and is represented globally through a broad network of subsidiaries and partners.