About QuébecMATIC
Headquarters
Montréal, Canada
Qmatic Client Regions
Québec, Canada
Partner Level
Reseller
Platform
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On-premises: Qmatic Orchestra...
Enterprise solution built for organizations with complex requirements, multiple service points, and branches
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SaaS Qmatic Cloud Solution
An intuitive, dynamic all-in-one platform that creates seamless customer journeys and enhanced customer and employee experiences with its suite of solutions and services
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Product tour
See Qmatic Cloud Solution from the inside
Customer journey management
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Appointments Management
Create more valuable and personalized experiences for your customers through simple scheduling
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Resource Management
Gain a clear overview of your resource allocation, identify gaps, and optimize utilization to meet customer demand
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Counter
Empower your staff to deliver faster, smoother customer service.
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Journey Manager
Journey Management is the core orchestration engine within Qmatic Orchestra Platform.
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Concierge
Create a seamless first impression from the moment customers arrives.
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Digital Signage
Elevate your customer experience with informative and engaging digital signage solutions
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Mobile Ticket
Let your customers wait virtually, anywhere, with virtual queues
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Qmatic Care
Ensure your system is always optimized and working perfectly
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Integrations
Connect your favorite tools to Qmatic and empower your customer journey management system with third-party integrations.
Platform
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Power Data Platform
Turn customer journey data into actionable insights with AI-powered analytics to optimize operations, improve efficiency, and enhance customer experiences.
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Agentic Service Platform
AI-powered agents that automate customer interactions, manage appointments, and guide visitors across phone, web, and in-person channels, 24/7.
Products
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Qmatic Web Agent
An intelligent assistant on your website that guides visitors, answers questions, and books appointments – automatically, 24/7
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Qmatic AIVA
AI Voice Agent for Enterprise: From scheduling appointments to answering FAQs and sending SMS confirmations.
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Qmatic AI Live Dashboard
Monitor queues, wait times, and service performance in real time with AI-powered forecasts and insights to optimize staffing and improve operational efficiency.
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Qmatic AI Insights
Turn customer journey data into actionable insights with AI-powered reporting, allowing you to ask questions in natural language and make smarter, data-driven decisions.
Industries
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Healthcare
Manage and optimize the flow of patients from arrival to discharge
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Government
Deliver accessible and efficient services that meet citizen expectations
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Retail
Provide a frictionless customer experience that boost loyalty and sales
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DMV
Provide fast and efficient services and improve the customer and workforce experience
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Retail Banking
Manage visits and appointments at your branch offices with ease
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Education
Create easy access to student services both on-campus and online
Become a partner
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Partner program
Explore the benefits of partnering with Qmatic
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Sales partner
Grow your business by selling Qmatic solutions
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Development partner
Build integrated solutions that extend Qmatic capabilities
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Hardware partner
Deliver certified hardware for seamless Qmatic solutions
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Partner directory
Find a Qmatic partner in your region
Insights
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Blog
Explore insights, trends, and ideas shaping the future of customer journeys.
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Customer Stories
See how organizations use Qmatic to improve customer experiences and operations.
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Resources
Explore guides, reports, webinars, and other resources from Qmatic.
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News
Stay up to date with the latest news and announcements from Qmatic.
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Accessibility
Explore how Qmatic makes its products and solutions more accessible and inclusive for everyone.
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