Qmatic is pleased to announce that TechConnect, a leading Australian cloud, managed services, and customer experience solutions provider, has joined the Qmatic Partner Program as a Solution Partner for Australia.
This partnership brings together Qmatic’s globally trusted queue management platform with TechConnect’s proven expertise in cloud transformation, globally recognized managed services, and customer engagement. Together, Qmatic and TechConnect will enable organizations across healthcare, education, and the public sector to streamline appointments, optimize customer flows, and deliver seamless service experiences across Australia.
"Becoming Qmatic’s Solution Partner for Australia is more than just a partnership – it’s a step-change for how organizations can reimagine their customer experience,” said Simon Mullin, Product Owner for Qmatic at TechConnect. “From hospitals, pharmacies, and universities to councils and banks, Australians are demanding faster, more connected, and more inclusive services. By combining Qmatic’s industry-leading SaaS platform with TechConnect’s local expertise in cloud and data, we are delivering solutions that remove friction, minimize wait times, and give organizations the insights they need to continually improve. This is about creating experiences that matter – for every customer, every time.”
"We're excited to partner with TechConnect to help Australian businesses enhance their customer flows and deliver superior employee and customer experiences," stated Tarek Hassaniyeh, VP of Channel Sales at Qmatic. "Our cloud-based SaaS solutions enable organizations to implement sophisticated queue management technology with minimal upfront investment, which aligns perfectly with TechConnect's commitment to delivering cost-effective solutions. This partnership allows us to reach more organizations that want to reduce wait times and streamline their operations. TechConnect brings extensive market knowledge and established customer relationships, which will accelerate our growth in this important region."
Qmatic Partner Program
For more information about the Qmatic Partner Program or how to become a partner, please visit our partner page.
About TechConnect
Contact TechConnect to learn more - Customer Journey Management - TechConnect
