We are excited to announce that Qmatic has achieved renewed ISO 9001:2015 and ISO/IEC 27001:2022 certification for our quality management and information security systems.
ISO 9001:2015 is the international standard for quality management systems that helps organizations deliver consistent value to customers. ISO/IEC 27001:2022 is the latest edition of the leading standard for information security management that ensures data and information assets are properly protected. While the previous 2015 version primarily focused on controls, the 2022 edition introduces an even stronger emphasis on cyber resilience, privacy, cloud security, and risk-based thinking.
Achieving these certifications underscores our commitment to operational excellence and secure service delivery. It provides independent validation that we have implemented comprehensive frameworks to manage quality and protect sensitive information across our operations. Key elements include:
- Policies and processes to ensure our systems are designed, developed, and deployed in a reliable, secure, and accountable manner;
- Rigorous testing and monitoring to verify systems behave as intended and potential service disruptions are proactively addressed;
- Transparency measures to provide appropriate information to clients and stakeholders about our operations and security practices;
- Established roles, responsibilities, and oversight to maintain quality standards and security practices.
"Maintaining and renewing our ISO certifications demonstrates our commitment to delivering exceptional service experiences while ensuring robust data protection. Our customers rely on us for mission-critical queue management systems, and our ability to consistently meet these expectations while adhering to global standards underscores the trust they place in Qmatic," said David Larsson, CEO at Qmatic.
More information about our ISO certifications is available here.
