Managed Service by Qmatic

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A service beyond hosting

By subscribing to Managed Service by Qmatic you get all the Orchestra 7 functionality you need, without having to bother about installing, hosting and maintaining the system.

Managed Service by Qmatic is a professional cloud solution built on our expert knowledge of your Orchestra system. You will find several different solutions optimized for varying needs. Common for all of them is that they include both hosting and extensive maintenance of your Orchestra configuration.

By partnering with AWS we can offer a robust and unique solution with regards both to reliability and Orchestra optimization.

A solution built on experience

With numerous locally hosted customers around the world we know what it takes to manage an enterprise solution like Orchestra 7. Our managed service offering is geared specifically for the unique requirements of the Orchestra 7 platform, resulting in an efficient operation.

Managed service by Qmatic is available in 4 versions differing mainly in capacity, not in the range of services offered.

SMALL

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Health centers, small public region offices, etc.

MEDIUM

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Pharmacies, small public region offices, etc.

LARGE

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Hospitals, Banks, Public centers

X-LARGE

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Hospitals, Retail chains, Larger Public centers

Included in Managed service by Qmatic

Installation

We take the full responsibility for professionally installing your Orchestra system in the cloud.

Security Monitoring

An important part is to have a lifetime security. Your Orchestra 7 will be covered inside a complete security environment.

Certificates

You will never think about certificates again, we have automated all certificates so it always have the latest version.

Application Monitoring

We continuously measure and evaluate the system and provide direct updates when needed.

Updates and Upgrades

Together with your local Qmatic partner we will update and upgrade the system to make management as smooth as possible.

Service and Support

The SLA structure is covered through your Qmatic Care agreement. This covers needed handling, possible problems and upgrades.

Want to know more?

Read how managed service can facilitate your customer journey management. Why is the trend going towards more solutions on managed service and is there a reason to consider managed service for customer journey management?

Read blog post

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