Customer Experience Blog - Qmatic

Providing an excellent patient experience goes far beyond how well your caregivers treat physical ailments. Find out how to improve healthcare with …

Read about how you can improve citizen flow and significantly reduce waiting time by providing front-line staff with the right tools.

Discover how you can effectively access business intelligence and data analytics to create better experiences. Read the blog.

Find out more about healthcare trends and take customer complaints into account to improve the quality of care with the right patient journey management.

Optimizing the citizen experience from beginning to end can dramatically enhance efficiency. Read our blog and discover how you can increase citizen flow …

Learn how you can ensure a good patient experience. Online Appointment Booking. Virtual Queue Management. Data Intelligence. Resource Management.

Sometimes the jargon gets a little confusing. Here we take a look at the relationship between Customer Experience and User experience.

A visit to the doctor over the internet gives more people access to care regardless of time and location. It’s not the end of having “a physical”, but …