Qmatic Releases New Product Offering in Response to COVID-19

Qmatic releases new product offering to keep people connected to services amid COVID-19 outbreak.

instant mobile queue management package graphic with arrows

Mölndal, Sweden - Qmatic, the global leader in Customer Journey Management released today its latest product offering - Instant Mobile Queue Management Package. The new package is developed to help and support healthcare organizations, the public sector, retailers and financial institutions to instantly adapt to the COVID-19 outbreak and continue to provide essential services to customers responsibly with safety, health and mobility in focus.

The Instant Mobile Queue Management Package from Qmatic is a cloud-based solution with all functionality pre-configured as a subscription. The product offering allows businesses and organizations to continue its operations by replacing the physical interactions and touchpoints with virtual queuing solutions. This makes it possible to protect customers and staff by practicing social distancing to reduce the risk of virus spread while maintaining critical functions to accommodate societal needs.

Robert Ekström, CEO of Qmatic stated, “Qmatic has been innovating solutions that connect people to services for decades and in these uncertain times we need to help businesses and organizations more than ever to provide critical functions that are vital in our society. We have had many requests from clients to find new ways to respond to this unprecedented situation, and this new comprehensive package from Qmatic is our contribution to that. We made the package available today and, in a few hours, we had the first Client - a hospital - up and running.”

Instant Mobile Queue Management Package does not require any installation on site and is implemented instantly. This allows users in different sectors to adapt seamlessly to new queue situations fast by providing low-touch virtual queuing solutions.

Read more about Qmatic’s Instant Mobile Queue Management Package

For more information please contact:
Robert Ekström
President and CEO
+46 733 552602

Peter Lundqvist
Chief Marketing Officer
+46 706 739005

About Qmatic
Qmatic is the global leader in customer journey management, enabling 2 billion yearly customer journeys in over 120 countries. More than 30 years of innovation has given Qmatic the technical advantage to create valuable customer experiences by connecting people to services. We simplify contacts, reduce friction, and save time and money for our clients in retail, finance, health services and public sector. Today and in the future.