Qmatic appoints Magnus Dahlbäck as new SVP of Products & Strategy

Mölndal, Sweden, May 31, 2017 - Magnus Dahlbäck, currently VP of Management Consulting at Nasdaq listed Acando, is appointed Senior Vice President Products & Strategy at Qmatic to strengthen its ability to continue as a global market leader, supplying world class solutions to support customers with their business challenges of today.

Qmatic helps public and private sector clients in over 120 countries offer a personalized and seamless customer experience across online and onsite engagement points. Qmatic’s customer journey management solutions are used widely by companies in the healthcare, retail and banking industries, as well as public sector organizations.

“Magnus has the right know-how to lead the work with our global rapid growth strategy as well as our innovative product road map. He will provide insights and leadership based on his experience in business intelligence, digital transformation, as well as developing concept and product strategy from blue chip companies like Scandinavian Airlines, American Express and Tele2.” says Qmatic CEO Robert Ekstrom.

In this role, Magnus Dahlbäck will be responsible for Product Management, Corporate Strategy as well as our Strategic Alliances.

“Qmatic has an outstanding solution portfolio and the largest installed customer base in the industry. They are very well positioned to grow their business significantly by supplying Enterprise grade solutions that enables customers to streamline and digitalize their own customer journeys, increasing loyalty and revenues through a better experience. I am very excited to join the Qmatic team on this rapid growth journey.” says Magnus Dahlbäck.

He starts his new role on the 1st of August.

For more information please contact:
Robert Ekström
President and CEO
+46 (0)31 756 46 15

About Qmatic

Qmatic Group leads the market in customer journey management technology solutions. For more than 30 years, we have helped public and private organizations create remarkable customer experiences with software and hardware solutions that seamlessly connect online and onsite engagements. Our integrated enterprise platform and analytics provide the insights to better orchestrate customer interactions, offer timely promotions, and optimize staff and resource planning. Every year we enable 2 billion customer journeys across 120 countries. Qmatic has its headquarters in Sweden and is represented globally through a broad network of subsidiaries and partners.