Qmatic today announced a new partnership with Prestop, a leading self-service kiosk company with Dutch manufacturing and production in the Netherlands, specializing in premium self-service kiosks and interactive displays that can be tailored to unique needs.
This partnership expands Qmatic's certified kiosk portfolio, offering a wider range of certified kiosk solutions that meet Qmatic's quality and performance standards. Qmatic and Prestop deliver premium, Dutch-manufactured, TAA-compliant and EAA/ADA-compliant self-service solutions—globally. Qmatic-certified Prestop kiosks ship pre-installed and pre-configured with Qmatic software, support multiple operating systems, are fully customizable, and are backed by end-to-end lifecycle support—setting a new standard for inclusive, compliant, and future-proof queue management and customer journeys.
The partnership with Prestop, a major European and Dutch manufacturer of self-service kiosks, information kiosks, touch tables, and custom touch screens, enables Qmatic clients and partners to benefit from:
"We are excited to welcome Prestop as a new partner," said Lars Mellgren, COO of Qmatic. "This partnership enhances our ability to provide comprehensive solutions that meet our clients' specific requirements. By adding Prestop’s premium, Dutch-manufactured and compliant kiosks—Qmatic-certified, pre-installed and pre-configured with our software, and supported across multiple operating systems—we give clients and channel partners more choice and faster time-to-value, globally."
"By joining forces with Qmatic, we're combining their advanced queue and customer journey software with our high-quality, Dutch-manufactured self-service kiosks to deliver exceptional customer experiences," said Alexander Aelberts, CEO of Prestop. "I'm grateful for the trust Qmatic has placed in us as their global hardware partner, and I'm excited to work alongside their reseller network to bring these solutions to market together. We've designed three distinct series to meet every need: our E-series provides an accessible entry point, our Q-series directly replaces Qmatic's previous hardware with enhanced capabilities, and our C-series delivers fully custom-built solutions. All can be TAA-compliant and are EAA/ADA-compliant, delivered globally, customizable to match any brand and workflow, and supported throughout their lifecycle. As part of Qmatic's ecosystem, we're setting a new standard for queue management across retail, healthcare, government, and beyond."
The partnership introduces Prestop’s new self-service kiosk lineup explicitly designed for Qmatic, which includes 10-inch compact countertop models ideal for space-constrained environments, 15-inch mid-size floor-standing units for high-traffic areas, and 22-inch large-format kiosks—each supporting multiple operating systems and Qmatic pre-installation/pre-configuration. All kiosks support a range of accessories and are EAA/ADA compliant, featuring a Navigation Keypad and integrated speakers to ensure accessibility for users with visual impairments.
With multiple mounting options available—including floor-standing, countertop, wall-mounted, single-sided, and double-sided configurations—the kiosks can easily adapt to different spaces and service needs.
Each self-service kiosk from Prestop features its signature build quality, robust construction, commercial-grade displays, and fully customizable exteriors, tailored to meet specific brand requirements and operational needs across various industries—and can be delivered globally. The new self-service kiosk lines from Prestop for Qmatic will be available from November.
To learn more about Prestop and its Dutch-manufactured kiosk portfolio, visit the Prestop website.
About Qmatic
Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.
Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.
About Prestop
Since 1993, Prestop has been at the forefront of interactive touch technology, delivering high-end solutions that transform how brands connect with their audiences. Based in Son en Breugel, in the innovative Brainport region of the Netherlands, we combine over three decades of expertise with cutting-edge design and manufacturing capabilities.
As a leading innovator in touchscreen technology, Prestop specializes in creating interactive experiences that inspire, engage, and deliver measurable results. From dynamic kiosks to fully customized installations, our solutions empower organizations worldwide to present their message with maximum impact. Our commitment to quality and innovation has earned the trust of prestigious international brands and a robust network of global resellers.
Prestop operates as a value-added manufacturer, offering far more than hardware. We provide end-to-end support including pre-installation consultations, technical integration, API development, and comprehensive training—ensuring every solution is perfectly tailored and performance-ready.
Sustainability is fundamental to our operations. Prestop is powered entirely by Dutch wind energy, certified by Eneco HollandseWind, achieving an annual CO₂ reduction equivalent to nearly 2,000 trees.
Our vision is clear: to remain the market leader in interactive technologies by placing customer satisfaction at the heart of everything we do, creating a world where digital interaction enhances every space it touches.
Discover the future of interactive technology at Europe’s largest Interactive Experience Center, located at Ekkersrijt 4611 in Son en Breugel—or schedule a virtual tour to explore our solutions from anywhere.