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  • Top 5 challenges in Click & Collect

    The merging of ecommerce with brick n’ mortar retailing is becoming a staple of the modern commercial landscape, but many brands still struggle at the pick-up point. According to a british study in 2017 as many as 53% of retailers agree that there is a disconnect in their online to in-store...

  • Real behavior. Real insights.

    By monitoring real customer behavior organizations can gain insights that drive better business performance. How well do you know yourself? How well can you forecast your behavior? Well, if you are like most people then you are downright terrible at both. These are two of the things that science...

  • Healthcare providers in the US worry about online reputations

    New survey shows that US healthcare providers worry about their online reputations, but do not know how to improve. Online reputation suffers as US healthcare providers lack systematic feedback-procedures with regards to their online services and reputation. A recent study of dental and medical...

  • UK Retailer Upgrades 100 Stores to Orchestra

    Qmatic UK wins deal to upgrade 100 x stores of a leading UK high street retailer Qmatic UK wins deal to upgrade 100 x stores of a leading UK high street retailer to its Orchestra enterprise customer journey management platform to manage their call forward customer queuing. As an existing customer...

  • Qmatic is adding another certificate to secure its quality work

    Mölndal, April 17 - Since more than 20 years Qmatic has been ISO 9001 certified. After the move into the digital world during the last years, Qmatic has also certified its information security policies and processes according to ISO 27001. The certification is issued by the globally accredited...

  • Qmatic annual Great Experience conference – sold out

    The Great Experience 2014 conference for Qmatic clients and partners is taking place in Istanbul at the end of September. We are proud to announce that with 200 participants from 44 countries we are breaking the record from previous years. The participants will be able to listen to among others...

  • Academic & Collegiate Software Solutions Strikes Partnership with Qmatic Corporation to Enhance Student Self-Service

    Queuing Technology to Help Education Organizations Improve Staff Efficiency and Student Satisfaction Academic & Collegiate Software Solutions announced today that it has signed an agreement with Qmatic Corporation (Qmatic), the global leader in Customer Flow Management, to offer education systems...

  • Find a Qmatic partner

    Find a Queue Management Solution Provider Qmatic Partners share our ambition and vision of better customer journeys. The Qmatic Partner Network includes more than 100 outstanding companies. Together, we support clients across a wide range of sizes, industries and time zones....

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