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  • Customer Feedback

    Customer Feedback Systems Customer Feedback left The simplest definition of customer experience is how your customers perceive the quality of their interactions with your organization. Qmatic gives you the ability to gather those opinions and put them to use within your business intelligence....

  • New won deal in Bahrain

    Our Bahrain Partner, Transworld Information Technology Co, achieved a successful Orchestra implementation at Ithmaar Bank at all branches in Bahrain. They have officially launched the Ithmaar Bank App using Qmatic web services via API gateway, this is the first kind of service in the retail...

  • Industries

    Industry Solutions for Queue Management Banks run more profitably when customers and employees are satisfied. Qmatic customer journey technology solutions help banks and financial institutions delight customers with personalized, efficient service. Connect mobile, online, branch, and...

  • Products

    Queue Management Tools and Software Customer journey management is our passion. We have been innovating resources to improve the queuing and service process for decades. From the very first product we created, everything that bears the Qmatic name is designed and engineered with purpose. Every...

  • About Qmatic

    Global Leader in Customer Journey Solutions Refreshingly simple groundbreaking solutions If you want to improve your customer experience, streamline your customer journey or simplify your queue management. We’ve got some pretty innovative solutions for you. That’s because we’ve spent the past...

  • Retail

    Managing Customer Wait Times in Retail Delight loyal customers with the products they want and the personalization they demand across every retail channel. Delivering Efficient Services From online and mobile to the in-store experience, Qmatic makes sure brands have the right tools and insights...

  • Public

    Managing Wait Time for Government and Public Offices Citizen flow is critical to delivering the best possible public services experience. But skills shortages, increased efficiency targets, and added time and budget pressures make it a real challenge. Service with satisfaction Governments...

  • Customer Journey Management

    Qmatic Customer Journey Management solutions drive operational excellence and employee productivity with data integration and business analytics. CUSTOMER JOURNEY DISCOVERY Make every interaction in your customer journey count from the moment of engagement onward. ORCHESTRA Deliver an...

  • Mobile Solutions

    Mobile Apps and Solutions for Customer Experience Management Mobile Solutions left Mobility has transformed everything about how humans act – and interact. It has changed the definition of a great customer experience, which now can happen in your environment or over a virtual connection. It has...

  • Customer Feedback

    Customer Feedback System Customer Feedback left The simplest definition of customer experience is how your customers perceive the quality of their interactions with your organization. Qmatic gives you the ability to gather those opinions and put them to use within your business intelligence....

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