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  • Interview with Luc Heijnen, Troades, at Great Experience 2014

    Listen to Luc Heijnen Managing Director of Troades talking about the Customer Journey and H2H (Human to Human) Communication at Qmatic's annual conference Great Experience. About the Great Experience Event We believe in the meeting between people. Great Experience 2014 The Conference gave...

  • Interview with Niclas Andersson, Veryday, at Great Experience 2014

    Niclas Andersson is VP Marketing & Business Development for Veryday, one of the top-ranking service design consultancies in the world. Listen to this interview at Qmatic’s yearly global conference Great Experience where Niclas explains why service design matters to the customer journey and...

  • Save your seat for Great Experience 2015 – register latest 31 August.

    Great Experience 2015 is the event where we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences. At this conference you will be able to educate yourself and get the...

  • Great Experience 2015: Only a few seats left

    Great Experience 2015 is the event where we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences. At this conference you will be able to educate yourself and get the...

  • Display / Signage

    Digital Signage Products Put messages and relevant content on display in your environment. Qmatic offers a variety of digital signage products that equip you to tell stories, engage and entertain, and keep your environment working smoothly. Displays, integrated media players, and voice and...

  • QMATIC LAUNCHES NEWEST RELEASE OF ORCHESTRA, ITS LEADING CUSTOMER JOURNEY MANAGEMENT SOFTWARE

    Mobile Connect App with Enhanced Connectivity and Simultaneous Multiple User Support Leads Key Features that Help Companies Improve Customer Experience Qmatic, a leader in customer journey technology solutions and insights, today launched Orchestra 6, the latest version of its enterprise-class,...

  • Case Study Capitec

    Capitec Bank pioneers service design for customer-centric banking South Africa bank Capitec Bank was launched in 2001 on an extremely competitive market with well-established competitors. In its strategy to position itself, Capitec Bank CEO Riaan Stassen revealed its new branch concept early in...

  • Customer Feedback

    Customer Feedback Systems Customer Feedback left The simplest definition of customer experience is how your customers perceive the quality of their interactions with your organization. Qmatic gives you the ability to gather those opinions and put them to use within your business intelligence....

  • Retail

    Managing Customer Wait Times in Retail Delight loyal customers with the products they want and the personalization they demand across every retail channel. Delivering Efficient Services From online and mobile to the in-store experience, Qmatic makes sure brands have the right tools and insights...

  • Qmatic Helps Hospital with Optimizing Their Patient’s Experience

    Sierra View District Hospital Implements New Qmatic Solution to Improve Patient Satisfaction Sierra View District Hospital unveiled a new Qmatic Automated Patient Queuing System during an Open House celebration at Sierra View Medical Plaza. The new system was placed in an effort to decrease...

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