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  • June

  • Qmatic participates in the World IT tradeshow

    From the 24th to the 27th of April Qmatic together with our Korean partner E1 information Technology participates and exhibits in the World IT tradeshow held in the COEX Convention and Exhibition Center in Seoul South Korea. The tradeshow is the largest ICT exhibition and is expected to attract...

  • Welcome Emil Dabrowski

    It is with great pleasure we would like to introduce one of our newest members on the Qmatic team - Emil Dabrowski as our DevOps Engineer....

  • The future of the patient experience

    When exploring the possibilities of the hospitals of the future it is clear that some parts of the solutions are already available. In the famous words of sci-fi author Gibson; ”The future is already here, it is just unevenly distributed.” The challenges of providing Health Care in the modern...

  • Qmatic Appoints Tommy Niklasson as new CFO

    Mölndal, Sweden, September 7, 2018 - Qmatic announced today that Tommy Niklasson is appointed as their new Chief Financial Officer. With a long background from different growth companies, Tommy Niklasson will play a central role in the Qmatic group leadership, driving the worldwide business...

  • What did the world want to make in 2017?

    Access to user data removes subjective bias and makes it possible to track interests, trends, and behavior that is almost impossible to guess by applying ”common sense”. We all live in our own subjective bubbles, which makes us think that the events that are dramatic and emotionally engaging...

  • Hearing is seeing - AI for better UX accessibility

    Microsoft launches AI powered solutions for visually impaired people creating new possibilities to better interpret the world around them, and to access online services and information. There are lots of things happening around AI. But so far it has mostly been large scale industrial and...

  • Digital transformation only stops for Christmas

    The concept of digital transformation has seen a steady increase in search traffic over the last years. The exception is Christmas. In Google Trends, the analytical tool for tracking searches in Google, the search phrase ”digital transformation” has seen a steady increase in interest over the...

  • ATS measures quality service and improves customer journey with Qmatic

    From easier waiting periods to traveling operators: this is what ATS is doing for its customers Alto Trevigiano Servizi, an Italian Utility that provides integrated water management services, chose the Orchestra Enterprise Customer Journey Management Platform to manage customer flow, improve...

  • Public

    Managing Wait Time for Government and Public Offices Citizen flow is critical to delivering the best possible public services experience. But skills shortages, increased efficiency targets, and added time and budget pressures make it a real challenge. Service with satisfaction Governments...

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