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  • When SHOP turns into STOP – 5 top challenges in Click & Collect

    Insights into the customer journey reveal the hidden potential to be released by optimizing click & collect solutions....

  • Career

    Careers Qmatic is a global company made up of talented, ambitious people. At Qmatic we all have different backgrounds, different skills, and we come from different parts of the world. But we have one thing in common – we share the same values and we work toward the same goals. That’s key to our...

  • Industries

    Industry Solutions for Queue Management Banks run more profitably when customers and employees are satisfied. Qmatic customer journey technology solutions help banks and financial institutions delight customers with personalized, efficient service. Connect mobile, online, branch, and...

  • Retail

    Managing Customer Wait Times in Retail Delight loyal customers with the products they want and the personalization they demand across every retail channel. Delivering Efficient Services From online and mobile to the in-store experience, Qmatic makes sure brands have the right tools and insights...

  • Corporate Social Responsibility (CSR)

    Corporate Social Responsibility (CSR) is important to Qmatic. This CSR Report gives an overview of Qmatic’s policies, plans and agreements in order to follow the EU Directive. Corporate Social Responsibility (CSR) is important to Qmatic. Our CSR Report gives an overview of Qmatic’s policies,...

  • Case Study Capitec

    Capitec Bank pioneers service design for customer-centric banking South Africa bank Capitec Bank was launched in 2001 on an extremely competitive market with well-established competitors. In its strategy to position itself, Capitec Bank CEO Riaan Stassen revealed its new branch concept early in...

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