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  • US West Coast lab chooses Qmatic to help reduce patient wait times

    The Outpatient Phlebotomy Laboratory is one out of five labs in a health network on the US West Coast. It is a high-volume outpatient blood draw clinic with approximately 250 patients coming in every day. “This contract followed a successful Qmatic installation at the one of the other labs in...

  • Qmatic Orchestra wins in Malta

    The Qmatic partner JCS (Joseph Cachia & Son) has been appointed to deliver the first Orchestra system in Malta. The new system will change the way customers interact and move the client operations to a truly omni-channel level. The system will have CRM integration, appointment booking...

  • Distributed Operations

    Multi Location Customer Experience Management Solution Distributed Operations left With distributed operations, your customer journey management solution works all the time, anywhere in the world. It combines the key benefits of a centrally configured system and a fully distributed one. That...

  • Contact

    Contact a Customer Experience Expert Contact us and we will help you! Qmatic is present in more than 10 countries with our own talented and experienced staff and have a global Partner Network including more than 100 outstanding companies sharing our ambition and vision of better customer...

  • Venice Biennale provides a more enjoyable experience for visitors and staff with Qmatic

    The Venice Biennale (Italy) is one of the oldest, most important and prestigious international contemporary art exhibitions in the world, on the cutting edge in the research and promotion of new trends in contemporary art. Client challenges Accelerate, streamline and control the visitor...

  • Customer Journey Management at Retail's Big Week

    Qmatic are excited to announce our partnership with Ipsos Retail Performance. Known for their traffic counting solutions, Ipsos are specialists in offering retailers in-depth analysis of footfall, conversion and customer behaviour within their stores. By capturing this data, Ipsos helps...

  • Game's on!

    Game's on! Game's on! Gaming has grown to be a cultural phenomenon and a huge industry, and has it’s uses in science, education and Customer Journey Management, too. Gaming is the ultimate User Experience! And last weekend the world’s biggest annual gaming expo, E3, was held in Los Angeles....

  • Erasmus MC and Qmatic strengthen partnership

    Erasmus Medical Centre, one of the top medical centers in the Netherlands and Qmatic, the leader in customer journey management technology, have taken steps to further strengthen their partnership to further improve the patient experience in the hospital. Pushing boundaries Erasmus MC focuses...

  • Qmatic Introduces the Latest Technology in Self-Service Kiosks

    Industry-Leading Intro Series Hit the Market in January 2014 DULUTH, GA, 1/29/14 Qmatic has introduced a new line of self-service kiosks that dramatically improve operational proficiency and customer experience. The fully-integrated Intro Series kiosks allow customers to choose between...

  • Qmatic and Samsung partner to offer integrated digital signage solutions

    Mölndal, Sweden, November 15, 2018 - Qmatic and Samsung Professional Display group today announced that they have entered into a partnership to optimize customer value across their solution portfolios. Together they have developed integrations between Samsung’s System on Chip Display...

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