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  • Large patisserie in London, UK adopts a Qmatic solution to manage its customers in store

    Patchi is a manufacturer and supplier of Mediterranean handmade desserts with over 30 years’ experience in the confectionary industry. Many customers visit the Patchi Patisserie store which has two entrances and a large island style counter. They approached Qmatic for a virtual queue management...

  • Summit on Government Performance & Innovation

    Recently Qmatic was a sponsor of a one-of-a-kind national summit in Los Angeles, that brought together innovators, disrupters, and civic entrepreneurs interested in making government work better for the local communities they serve. The Qmatic Public Sector Sales Team hosted a hospitality suite...

  • When SHOP turns into STOP – 5 top challenges in Click & Collect

    Insights into the customer journey reveal the hidden potential to be released by optimizing click & collect solutions....

  • Focus on flexibility as Qmatic announces Orchestra 7

    Qmatic, the global leader in Customer Journey Management, today announces Orchestra 7, the new version of its flagship enterprise platform Orchestra. Orchestra 7 is GDPR ready, completely modular and customers can choose from pre-packaged solutions like Click & Collect for Retail or tailor...

  • Goal achieved! Reduced waiting times at Hospital Sint-Jan Brugge-Oostende

    Hospital Sint-Jan AV is an innovative hospital spread over two locations (Brugge and Oostende). They use Orchestra to manage the patient flows and reduce waiting times. Improve patient flows 920 patients visit hospital Sint Jan Brugge – Oostende, a day. This staggering amount of patients is...

  • Career

    Careers Qmatic is a global company made up of talented, ambitious people. At Qmatic we all have different backgrounds, different skills, and we come from different parts of the world. But we have one thing in common – we share the same values and we work toward the same goals. That’s key to our...

  • Qmatic Messaging Services – A broader and more accessible offering

    Our SMS service has been replaced with Qmatic Messaging Services. This means that you get access to global messaging in several different channels through one single provider. Currently the service supports SMS messaging but will shortly also cover WhatsApp messages and e-mail. The service is...

  • Release of Orchestra 5.4

    Talk to us Orchestra 5.4 is the latest version of Qmatics software platform used by both enterprise and SMB clients all over the world. Orchestra comes in two editions: Orchestra Enterprise and Orchestra One. Both editions have received significant updates in the following areas: New in...

  • US West Coast lab chooses Qmatic to help reduce patient wait times

    The Outpatient Phlebotomy Laboratory is one out of five labs in a health network on the US West Coast. It is a high-volume outpatient blood draw clinic with approximately 250 patients coming in every day. “This contract followed a successful Qmatic installation at the one of the other labs in...

  • Qmatic Introduces the Latest Technology in Self-Service Kiosks

    Industry-Leading Intro Series Hit the Market in January 2014 DULUTH, GA, 1/29/14 Qmatic has introduced a new line of self-service kiosks that dramatically improve operational proficiency and customer experience. The fully-integrated Intro Series kiosks allow customers to choose between...

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