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  • Qmatic Benelux hosts successful partner meeting

    From the 5th to the 7th of February 2018, Qmatic Benelux invited partners from the Benelux and Central Europe for a 2-day team meeting focusing on sharing best practices, exchanging knowledge and driving sales. After an informal Meet & Greet, the official program started on Tuesday with a full...

  • MVR Department in Cape Town improve customer experience with Qmatic

    The Motor Vehicle Registration Department at the Civic Centre in Cape Town has implemented Qmatic's Orchestra system. The City of Cape Town officially launched the new Orchestra system which operates similarly to queuing systems at other service providers like banks. Qmatic's queuing system...

  • Customer satisfaction increases by 20% with advanced customer journey management technology in leading retail bank

    Friction, including perception of waiting time, is reduced significantly with effective omnichannel strategy to manage customer flow An in-person customer satisfaction study, conducted in two different branches of a leading high-street banking provider in central London, has found that...

  • Join Qmatic at NRF Big Show 2018

    Qmatic will be attending NRF BigShow in New York 14-16 January, 2018. NRF 2018 is Retail’s Big Show. It’s retail’s most important three-day conference.The event brings together the largest gathering of industry executives for discussions of the latest industry trends and gives attendees an...

  • New won deal in Bahrain

    Our Bahrain Partner, Transworld Information Technology Co, achieved a successful Orchestra implementation at Ithmaar Bank at all branches in Bahrain. They have officially launched the Ithmaar Bank App using Qmatic web services via API gateway, this is the first kind of service in the retail...

  • New deal won in Kuwait

    Kuwait Public Authority for Minors Affairs is a Government entity that takes care of the children. Prime Minister Sheikh Jaber chose Qmatic to improve the experience in the brand-​​​​new PAMA Office he has already inaugurated. Brand awareness, high quality and capability were the key-​​​​things...

  • Landkreis Saarlouis reduces waiting times with Qmatic

    The administrative district of Saarlouis handles all the approval processes for vehicles including registration, renewal of badges, de-registration, name and address changes, technical modifications and special permits. Other areas of responsibility include driver's licenses and driving...

  • Product Webinar: Qmatic's Mobile Ticket just got even better

    Product Webinar: Qmatic's Mobile Ticket just got even better Welcome to this product webinar presenting the mobile ticket solution and all its benefits. Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and...

  • Watch Qmatic featured on Worldwide Business with Kathy Ireland

    Robert Ekstrom CEO of Qmatic and Jeff Green SVP North America of Qmatic share how Qmatic’s services have worked wonders for companies all over the world when it comes to various elements of customer satisfaction. Watch Qmatic featured on Worldwide Business with Kathy Ireland here...

  • New updated Qmatic Mobile Ticket takes customer journeys to the next level

    Mölndal, 1st November 2017 - A new software release to the Qmatic mobile solution, Mobile Ticket, takes customer journeys to a new level by further improving user friendliness, capacity optimization and security. When launched earlier this year the Qmatic mobile ticket bridged the gap between...

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