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  • Qmatic Helps Modernize the DOT Experience in Pennsylvania

    With heavy foot traffic at their driver’s license centers, Pennsylvania Department of Transportation (PennDOT) needed to modernize their system to meet the demands of their citizens and provide a better overall experience. With more than 1,000 employees, PennDOT manages the issuance of more...

  • Corporate Social Responsibility (CSR)

    Corporate Social Responsibility (CSR) is important to Qmatic. This CSR Report gives an overview of Qmatic’s policies, plans and agreements in order to follow the EU Directive. Corporate Social Responsibility (CSR) is important to Qmatic. Our CSR Report gives an overview of Qmatic’s policies,...

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  • Industries

    Industry Solutions for Queue Management Banks run more profitably when customers and employees are satisfied. Qmatic customer journey technology solutions help banks and financial institutions delight customers with personalized, efficient service. Connect mobile, online, branch, and...

  • Products

    Queue Management Tools and Software Customer journey management is our passion. We have been innovating resources to improve the queuing and service process for decades. From the very first product we created, everything that bears the Qmatic name is designed and engineered with purpose. Every...

  • About Qmatic

    Global Leader in Customer Journey Solutions Refreshingly simple groundbreaking solutions If you want to improve your customer experience, streamline your customer journey or simplify your queue management. We’ve got some pretty innovative solutions for you. That’s because we’ve spent the past...

  • Retail

    Managing Customer Wait Times in Retail Delight loyal customers with the products they want and the personalization they demand across every retail channel. Delivering Efficient Services From online and mobile to the in-store experience, Qmatic makes sure brands have the right tools and insights...

  • Public

    Managing Wait Time for Government and Public Offices Citizen flow is critical to delivering the best possible public services experience. But skills shortages, increased efficiency targets, and added time and budget pressures make it a real challenge. Service with satisfaction Governments...

  • Customer Journey Management

    Qmatic Customer Journey Management solutions drive operational excellence and employee productivity with data integration and business analytics. CUSTOMER JOURNEY DISCOVERY Make every interaction in your customer journey count from the moment of engagement onward. ORCHESTRA Deliver an...

  • Mobile Solutions

    Mobile Apps and Solutions for Customer Experience Management Mobile Solutions left Mobility has transformed everything about how humans act – and interact. It has changed the definition of a great customer experience, which now can happen in your environment or over a virtual connection. It has...

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