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  • When SHOP turns into STOP – 5 top challenges in Click & Collect

    Insights into the customer journey reveal the hidden potential to be released by optimizing click & collect solutions....

  • Goal achieved! Reduced waiting times at Hospital Sint-Jan Brugge-Oostende

    Hospital Sint-Jan AV is an innovative hospital spread over two locations (Brugge and Oostende). They use Orchestra to manage the patient flows and reduce waiting times. Improve patient flows 920 patients visit hospital Sint Jan Brugge – Oostende, a day. This staggering amount of patients is...

  • Career

    Careers Qmatic is a global company made up of talented, ambitious people. At Qmatic we all have different backgrounds, different skills, and we come from different parts of the world. But we have one thing in common – we share the same values and we work toward the same goals. That’s key to our...

  • Qmatic Messaging Services – A broader and more accessible offering

    Our SMS service has been replaced with Qmatic Messaging Services. This means that you get access to global messaging in several different channels through one single provider. Currently the service supports SMS messaging but will shortly also cover WhatsApp messages and e-mail. The service is...

  • US West Coast lab chooses Qmatic to help reduce patient wait times

    The Outpatient Phlebotomy Laboratory is one out of five labs in a health network on the US West Coast. It is a high-volume outpatient blood draw clinic with approximately 250 patients coming in every day. “This contract followed a successful Qmatic installation at the one of the other labs in...

  • Qmatic Orchestra wins in Malta

    The Qmatic partner JCS (Joseph Cachia & Son) has been appointed to deliver the first Orchestra system in Malta. The new system will change the way customers interact and move the client operations to a truly omni-channel level. The system will have CRM integration, appointment booking...

  • Contact

    Contact a Customer Experience Expert Contact us and we will help you! Qmatic is present in more than 10 countries with our own talented and experienced staff and have a global Partner Network including more than 100 outstanding companies sharing our ambition and vision of better customer...

  • Venice Biennale provides a more enjoyable experience for visitors and staff with Qmatic

    The Venice Biennale (Italy) is one of the oldest, most important and prestigious international contemporary art exhibitions in the world, on the cutting edge in the research and promotion of new trends in contemporary art. Client challenges Accelerate, streamline and control the visitor...

  • Customer Journey Management at Retail's Big Week

    Qmatic are excited to announce our partnership with Ipsos Retail Performance. Known for their traffic counting solutions, Ipsos are specialists in offering retailers in-depth analysis of footfall, conversion and customer behaviour within their stores. By capturing this data, Ipsos helps...

  • Game's on!

    Game's on! Game's on! Gaming has grown to be a cultural phenomenon and a huge industry, and has it’s uses in science, education and Customer Journey Management, too. Gaming is the ultimate User Experience! And last weekend the world’s biggest annual gaming expo, E3, was held in Los Angeles....

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