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  • Bricks, Bytes and Behavior – revolutionizing the hospital patient journey

    When patient journeys are optimized to be both ”human” and cost-effective everybody wins; patients, doctors, management and society. With the right tools all resources can be optimized around the core processes – in this case, the patient process. With some help from Qmatic the Admiraal de Ruyter...

  • Won Deal Announcement – Leeds City Council

    Qmatic UK wins tender with Leeds City Council installing its enterprise customer journey management platform Orchestra and further improves the experience across all sites with additional touch-screen kiosks and digital signage. To find out more, contact Qmatic UK...

  • New office for Qmatic Americas

    A ribbon cutting event led by Qmatic Senior Vice President for the Americas, Jeff Green, was held Friday, February 23rd. The new site offers a larger space that will support more staff and provide an environment more conducive to client success team meetings, potential new customer...

  • MVR Department in Cape Town improve customer experience with Qmatic

    The Motor Vehicle Registration Department at the Civic Centre in Cape Town has implemented Qmatic's Orchestra system. The City of Cape Town officially launched the new Orchestra system which operates similarly to queuing systems at other service providers like banks. Qmatic's queuing system...

  • New deal won in Kuwait

    Kuwait Public Authority for Minors Affairs is a Government entity that takes care of the children. Prime Minister Sheikh Jaber chose Qmatic to improve the experience in the brand-​​​​new PAMA Office he has already inaugurated. Brand awareness, high quality and capability were the key-​​​​things...

  • Product Webinar: Qmatic's Mobile Ticket just got even better

    Product Webinar: Qmatic's Mobile Ticket just got even better Welcome to this product webinar presenting the mobile ticket solution and all its benefits. Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and...

  • Watch Qmatic featured on Worldwide Business with Kathy Ireland

    Robert Ekstrom CEO of Qmatic and Jeff Green SVP North America of Qmatic share how Qmatic’s services have worked wonders for companies all over the world when it comes to various elements of customer satisfaction. Watch Qmatic featured on Worldwide Business with Kathy Ireland here...

  • Qmatic wins tender city hall of Breda

    Qmatic has recently won the tender for a new solution, issued by the city hall of Breda (The Netherlands). The cooperation between the city hall and Qmatic isn’t new but the municipality decided to look out for a new platform. Requirements were identified and soon it became clear that the...

  • Qmatic help Mechanum to always focus on the customer

    Mechanum leaves nothing to chance when it comes to service and customer experience. Understanding what is best for the customer at every stage of the customer journey and adapting operations accordingly is what makes customers choose Mechanum for the next service as well. Qmatic Orchestra is...

  • Qmatic Germany officially opened

    Bocholt, May 4 2017 - Mission accomplished! With the unveiling of the logo by Thomas Föcking (MD Qmatic Germany), Daniel Nergård (Senior Vice President EMEA) and Peter Nebelo (Mayor of the city of Bocholt) we have now officially become Qmatic Germany. We are proud to be a member of...

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