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  • Qmatic Names Jacqueline Rushin as Head of Operations for Growing U.S. Business

    Rushin’s IT operations and management expertise and strong Atlanta ties will help propel growth trajectory of leading customer journey management technology company Atlanta, USA - Qmatic, a global leader in customer journey technology and insights, has named Jacqueline Rushin as the head of...

  • Qmatic – Virtual System Supplier Company of the Year!

    Qmatic are proud to have been named Virtual Systems Supplier Company of the Year by Business and Industry Today. Some of the Qmatic UK team receiving Company of the Year Award Having been previously named Top 20 Exhibitor and Virtual System Supplier of the Month by Business and Industry Today,...

  • 2017

  • September

  • October

  • Great Experience Event: New keynote speaker confirmed as Marks & Spencer's Jo Moran steps up to talk about service and customer experience

    We have gathered a great line up of inspirational speakers and thought leaders to kick off the conference. The latest addition comes from Marks & Spencer as their Head of Customer Service, Jo Moran, joins the conference. "Putting Service and Customer Experience in the Spotlight" During...

  • Great inspiration at the Javaforum event

    Qmatic has a strong team developing our Enterprise solution, Orchestra. Built with Java we secure the customer journey, real-time analytics and deliver a seamless cross-channel experience. With Java being such an important part of what we do, it’s always key to keep up with the the latest and...

  • Capitec Bank named best at customer service in the financial industry

    Capitec Bank, powered by Qmatic Customer Experience Management (CEM) solutions, has been voted South Africa’s favourite financial institution in terms of customer service. Capitec Bank took first place for financial services and third place overall in the Ask Afrika Orange Index® Award. Powered...

  • Qmatic main sponsor at global Service Design conference in Stockholm, Sweden

    The annual global service design conference is being held 7-8 October and Qmatic is main sponsor. Besides exhibiting we are also running a workshop on “The Waiting Experience” together with Doberman and Richard Newland from Dixons Retail/HSBC is responsible for our key presentation. Don’t miss...

  • Управление очередями

    Системы и решения для управления очередями Эффективность без лишних усилий Работать гораздо проще, когда каждый посетитель приходит вовремя, полностью подготовлен и хорошо информирован. Забудьте о ненужных очередях и ожидании. Забудьте о двойной записи на прием и отменах из-за нехватки...