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  • Japanese VESSEL CO., INC. becomes Qmatic Premium Partner

    Qmatic has more than 100 partners around the world delivering value to our clients every day. We view our partners as an extension of the Qmatic team hence playing a key role in the overall success of our company. The Qmatic Partner Program offers a framework within which our partners can operate...

  • Georgia DDS Improves Customer Experience in Bainbridge Branch

    Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution in their Bainbridge branch. Georgia Department of Driver Services moves one step closer to improving customer experience by installing Qmatic’s Orchestra solution...

  • New Mexico Motor Vehicle Department (MVD) - halves waiting times, attains 95% customer satisfaction with Qmatic solutions.

    “I’m thrilled that this cutting-edge system was implemented as a model of customer service. This will provide immediate feedback from customers – positive or negative – and will serve as a key management tool for improving overall customer service and operational efficiencies” says Susana...

  • New Mexico Motor Vehicle Department (MVD) - halves waiting times, attains 95% customer satisfaction.

    “I’m thrilled that this cutting-edge system was implemented as a model of customer service. This will provide immediate feedback from customers – positive or negative – and will serve as a key management tool for improving overall customer service and operational efficiencies” says Susana...

  • Interview with Arthur Dallau, Dutch Association of Civil Services, at GreatExperience 2014

    Listen to Arthur Dallau Directeur Nederlandse Vereniging voor Burgerzaken (NVVB) / Managing director Dutch Association of Civil Services visiting Qmatic's annual conference Great Experience. About the Great Experience Event We believe in the meeting between people. Great Experience 2014 The...

  • New office for Qmatic Americas

    A ribbon cutting event led by Qmatic Senior Vice President for the Americas, Jeff Green, was held Friday, February 23rd. The new site offers a larger space that will support more staff and provide an environment more conducive to client success team meetings, potential new customer...

  • MVR Department in Cape Town improve customer experience with Qmatic

    The Motor Vehicle Registration Department at the Civic Centre in Cape Town has implemented Qmatic's Orchestra system. The City of Cape Town officially launched the new Orchestra system which operates similarly to queuing systems at other service providers like banks. Qmatic's queuing system...

  • New deal won in Kuwait

    Kuwait Public Authority for Minors Affairs is a Government entity that takes care of the children. Prime Minister Sheikh Jaber chose Qmatic to improve the experience in the brand-​​​​new PAMA Office he has already inaugurated. Brand awareness, high quality and capability were the key-​​​​things...

  • Product Webinar: Qmatic's Mobile Ticket just got even better

    Product Webinar: Qmatic's Mobile Ticket just got even better Welcome to this product webinar presenting the mobile ticket solution and all its benefits. Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and...

  • Watch Qmatic featured on Worldwide Business with Kathy Ireland

    Robert Ekstrom CEO of Qmatic and Jeff Green SVP North America of Qmatic share how Qmatic’s services have worked wonders for companies all over the world when it comes to various elements of customer satisfaction. Watch Qmatic featured on Worldwide Business with Kathy Ireland here...

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