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  • Metamer chose Qmatic Orchestra to innovate the Customer Journey

    Metamer is an Italian Utility that provides energy to a wide number of clients. Their core value is to be really close to the clients and their needs. This approach turns out in concrete actions and strategies, like the field’s offices and the latest digital transformation investments, for the...

  • cohnIT 2018 - the real trends behind the hype

    There’s a lot of hype in the media about future tech, but healthcare professionals focus on the things that create value in the Patient Journey. Here. Now. Yes, we all know it’s going to be AI, biochip implants, and robots in the future. But what really caught the attention of healthcare...

  • Bricks, Bytes and Behavior – revolutionizing the hospital patient journey

    When patient journeys are optimized to be both ”human” and cost-effective everybody wins; patients, doctors, management and society. With the right tools all resources can be optimized around the core processes – in this case, the patient process. With some help from Qmatic the Admiraal de Ruyter...

  • Won Deal Announcement – Leeds City Council

    Qmatic UK wins tender with Leeds City Council installing its enterprise customer journey management platform Orchestra and further improves the experience across all sites with additional touch-screen kiosks and digital signage. To find out more, contact Qmatic UK...

  • New office for Qmatic Americas

    A ribbon cutting event led by Qmatic Senior Vice President for the Americas, Jeff Green, was held Friday, February 23rd. The new site offers a larger space that will support more staff and provide an environment more conducive to client success team meetings, potential new customer...

  • MVR Department in Cape Town improve customer experience with Qmatic

    The Motor Vehicle Registration Department at the Civic Centre in Cape Town has implemented Qmatic's Orchestra system. The City of Cape Town officially launched the new Orchestra system which operates similarly to queuing systems at other service providers like banks. Qmatic's queuing system...

  • New deal won in Kuwait

    Kuwait Public Authority for Minors Affairs is a Government entity that takes care of the children. Prime Minister Sheikh Jaber chose Qmatic to improve the experience in the brand-​​​​new PAMA Office he has already inaugurated. Brand awareness, high quality and capability were the key-​​​​things...

  • Product Webinar: Qmatic's Mobile Ticket just got even better

    Product Webinar: Qmatic's Mobile Ticket just got even better Welcome to this product webinar presenting the mobile ticket solution and all its benefits. Allow your customers to wait anywhere and provide real-time updates about the status of their wait. Reduce their perceived wait time and...

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