VOIX by NGT Group is now available in the Qmatic Q-Store. It is the first value-added service in the Q-Store built by NGT, and it gives your organization a complete view of service quality.
With VOIX, your team records customer interactions at the counter, analyzes them at scale with AI and connects the results with customer feedback. You see what happened in each interaction, why it happened and where your team can improve.
VOIX is Q-World certified and works with Qmatic Orchestra. Q-World brings certified hardware, partner solutions and value-added services together on one Qmatic platform, giving our customers more ways to shape their customer journey.
A warm welcome to VOIX, and a big thank you to the NGT Group team.
Explore VOIX in the Q-Store: https://www.qmatic.com/q-store/voix
Become a Qmatic development partner, get your solution Q-World certified and reach Qmatic customers through the Q-Store. Let's build the next value-added service together.